We ordered a second bed for our master bedroom around 2 weeks ago as we were so impressed with a bed we purchased for a guest room around a year ago. Our experience from ordering with Ian in the Southampton store to delivery has been second to none with both beds. Today the delivery team arrived before I had removed our old bed at 10am.Chris and Christian were delivering and said it was ok they would dismantle the old bed for us.They were very courteous and careful in our house including putting floor covering down and removing shoes, they took all rubbish away and check if we were happy with the bed including placement.They are both a credit to Furniture Village.Thank you all from sales to delivery 5 Star company and service.

Date of experience: April 08, 2025

Steve and Mathew did a great job for Store2Door. Set up was quick and professional and they were super helpful with instructions. I wish I could have given them a tip

Date of experience: March 29, 2025

Mohammed was brilliant. Very helpful. And we purchased what we wanted

Date of experience: April 16, 2025

Excellent delivery team. Bed delivered fully assembled also removed shoes to protect floor. Eddi and Amin could not be more helpful.

Date of experience: April 01, 2025

Shak and Ben

Date of experience: March 28, 2025

Derek was great in helping us make a decision on our new sofa. Really friendly and helpful.

Date of experience: April 14, 2025

They were very friendly especially the gentleman that served us.we were a little nervous but Leo made us feel at ease he went through everything with us and he made sure we understood everything.

Date of experience: March 28, 2025

Very patient and helpful sales person

Date of experience: March 26, 2025

Mo was great. We do shop around but still buy from furniture village as service and quality are the best

Date of experience: April 10, 2025

Pete and Damian were very quick and efficient. They were very nice and handled the items with care. Everything was delivered in perfect condition.

Date of experience: April 04, 2025

Bass and Liam were really helpful, friendly and professional. They came early which was good and setup and hoovered as well. They used shoe slip ons when in my home and treated my home with respect. They are true gems for the Furniture Village

Date of experience: March 24, 2025

Polite well mannered delivery team that were highly pleasant

Date of experience: April 09, 2025

Amine was Eddie were fantastic, super quick, polite and were careful with all our new furniture

Date of experience: March 24, 2025

The quality of the product was great!!The designs were stylish!!Will purchase more from here

Date of experience: March 20, 2025

Tony who sold us the table chairs from the Telford branch was very helpful and couldnt do enough for us. The delivery guys were brilliant as well. Ben and Ant was very polite. They were quick and efficient at assembling the table and chairs. Thank you.

Date of experience: March 19, 2025

Great effort from both Gary and H battling through roadworks and road closures to eventually arrive with smiles and enthusiasm to place sofa in to lounge. Set up and cleared up and friendly and cheerful throughout.

Date of experience: April 05, 2025

Great delivery from Adam and Seth. They called half an hour before they arrived, delivery was complete by 8am and they were polite, tidy and efficient. I do have an issue with part of the sofa itself which I have reported but that is completely separate to the delivery which I cannot fault.

Date of experience: March 23, 2025

Both guys were lovely and helpful

Date of experience: March 28, 2025

Great salesman on the day we made our purchase but after that it??s been a total disaster.The aftercare service is dreadful, the sofa and foot stall arrived with the feet missing, I emailed the store and they failed to respond.I also emailed the customer services team snd they failed to reply too, it took many phone calls to finally get it sorted.Definitely wouldn??t use this company again.

Date of experience: March 29, 2025

it was very good the staff fine

Date of experience: March 22, 2025