Good salesman Emil at new Malden branch Explains the product and advises on trying out different products to see what is best for customer.

Date of experience: October 11, 2024

Very professional guys, friendly. My new bed looks great. Showed me how to lift my bed base up. Left keeping my room tidy. Def will use Furniture Village again.

Date of experience: October 10, 2024

Loved the service and have bought from you before. Craig at your cheltenham store served me and I was very impressed. There is much competition on the retail park but I will always come back to you

Date of experience: October 04, 2024

Shak and Ben

Date of experience: October 05, 2024

Walk into the store no hassle just a good morning. We asked for help a guy called Nedge helped us knew everything we asked .got us coffee and sat with us. Left the store look at other sofas . But went back to Nedge and he sold it to us with the cover plan as well .he made us feel welcome and was very easy to talk to .

Date of experience: October 15, 2024

Really great home delivery experience. Home delivery specialists were Stan and sorry if I??m spelling this wrong Gomres. They came on time and moved everything in and got it set up without any issues.

Date of experience: October 07, 2024

Ordered online, deposit paid and approx delivery week given all easy, hopefully delivery will also be as straightforward

Date of experience: October 10, 2024

Very friendly. Everything delivered on time with great care.

Date of experience: October 06, 2024

Our delivery man was Amine Derdour and he delivered my new bed today. Amine was very friendly and helpful. His communication was excellent. He did a very good job assembling the bed and cleaned up after himself very well.

Date of experience: October 17, 2024

At Farnborough Furniture Village the staff member was very helpful, very polite, but when we thought we may have a problem with the item we bought we called into Guildford branch, they we quite short with us, the guy didnt want to know what the problem was, as far as he was concerned we ordered through Farnborough, so we needed to go back to Farnborough, we only wanted measurements. So I am not pleased with the Guildford Branch at all, five stars to Farnborough, 2 stars for Guildford.

Date of experience: October 05, 2024

Excllent service at store our 3rd sofa from Furniture Village. Sofa arrived today 4 weeks late but extremely happy with it. Despite waiting along time I would definitely recommend this company.

Date of experience: October 08, 2024

Enjoyable experience, Ben made us feel so at ease, in Cambridge Store with colour swatch books just giving us time to decided what my daughter wanted ,thankyou we will definitely be back when we choose a new sofa for us ,well done Cambridge store.

Date of experience: September 29, 2024

So happy with Sonia she served Very nice girl very polite

Date of experience: October 05, 2024

Garry and H was very friendly and l professional and assembled my new sofa in no time! Thank you so much for your hard work this morning!

Date of experience: October 14, 2024

The two delivery drivers Ste and Stu Were brilliant , furniture outlet village I think must be the best furniture shop for furniture and customer service , wish all delivery services were so good and most of all as friendly.

Date of experience: October 14, 2024

The salesman was very polite and helpful

Date of experience: October 05, 2024

Justin was most helpful with a great service

Date of experience: October 11, 2024

Arshad and Gomes were very helpful and did a very very good job. I recommend then.

Date of experience: October 05, 2024

Terry was very helpful, explained everything fully, and made it very easy to understand.

Date of experience: October 11, 2024

My wife and I spent a number of hours in the Guildford branch and eventually chose numerous items and were well looked after by a very professional but friendly salesperson named David.The transactions have now completed and all deliveries have taken place without a single hitch and my wife and I are at home enjoying the new additions to our furniture range

Date of experience: October 07, 2024