Saw a table online and popped into our local store to view it. What we liked was we were approached and offered a coffee then we were left to make our own decision. There was no hard sell or awkward chit chat, he just kept popping back to see how we were getting on and offering opinions, and then left us until we had made the decision to buy. I think his name was Davide great customer service.

Date of experience: October 11, 2024

Jan was fantastic really helpful when choosing furniture but also went out of her way to help get us a great deal all whilst helping to entertain our teething child aswell ! Thankyou so much

Date of experience: October 29, 2024

Shaun was very knowledgeable and helpful without being in any way pushy. He gave us all the advice we needed helping us to come to the decision of the best mattress for our needs

Date of experience: October 16, 2024

The guys from ??Store 2 Door?, Steve and Matthew, arrived on time, were polite and friendly and finished the assembly very quickly and cleared away all packaging. They insisted that I should try the recliners to make sure I was fully satisfied, which of course I was. Thank you Steve and Matthew ??

Date of experience: October 20, 2024

Really polite and courteous staff Joel and David. Went out of their way to make sure delivery and install went perfectly in minimal time. Superb service.

Date of experience: October 09, 2024

Kev and Callum delivered our new furniture. They were very nice and courteous throughout. Great customer service over the phone from ElleKym when I had a small issue.

Date of experience: October 31, 2024

Lads were polite and prompt. Advice offered regarding future care.

Date of experience: October 20, 2024

Aaron was very attentive, and didn??t seem to have a hidden agenda. He offered us all products that were on offer for what we had ordered, and didn??t pressure us into anything we didn??t want to. As always, we spent far more money than we were expecting to, however we walked away with exactly what we wanted. I??d also just like to say how fantastic he was with our daughter, supplying her cookies!

Date of experience: October 24, 2024

Excellent experience with the salesman Carl get in there he knows his stuff

Date of experience: October 26, 2024

I came into your store today, just to look ??? around. I met Matt Basden .and I must say what I very nice and helpful man he is. I saw a sofa .Matt told me all about it and I liked it so i bought it. One very Happy customer ???

Date of experience: October 14, 2024

The woman who served me was excellent!However the chair I bought was far to dear

Date of experience: October 16, 2024

David Edward??s was amazing last week and so patient, he sold me a beautiful moreno corner sofa.for a relatively new member to furniture village he really new his stuff.

Date of experience: October 24, 2024

Very helpful and respectful with a hassle free delivery and installed very quickly.

Date of experience: October 10, 2024

I would like to say the service received from Gary and Sal was an amazing. They listened and supported me through my journey in obtaining the best bed ever. I take this opportunity in thanking Gary and Sal.

Date of experience: October 12, 2024

The workers are very helpful! Thank you Dawn. The people here are very friendly, and thorough with explaining and advice, also professional! Everybody here gives good tips and care advice too.

Date of experience: October 21, 2024

We were helped by a lovely sales assistant called Gemma who guided us in the right direction to what suited our needs. We took away a quote which was honoured when we came back later on to make the purchase. Very happy with the service and there was no pressure at all to buy.

Date of experience: October 12, 2024

I??ve been to the store twice now to purchase the Mars table and sideboard, and both times have been excellent. Simon has been fantastic knowledgeable, approachable, and incredibly helpful with his advice and service. He made the whole process smooth and enjoyable. The quality of the furniture is outstanding, and I couldn??t be happier with my purchases. Highly recommend!

Date of experience: October 28, 2024

Stan and Gada are the best! We had a great experience with them!

Date of experience: October 14, 2024

Danny was approachable and attentive to our furniture needs and went out of his way to ensure we understood the process and this helped us commit to a amazing sofa Brilliant service

Date of experience: October 17, 2024

Great experience the man was very spoilt and very helpful

Date of experience: October 04, 2024