Furniture Village
ExcellentRating 4.8
416 reviews
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Rating 4.8
416 reviews
4 months ago
Friendly team but with lack of attention to detail and finishing the job properly!There was a slight damage on the powder coating of the black base and the fitting of the table to the base was unfinished at best. The table is wobbly thus unstable and they left us with 4 unused bolts...That probably explains the wobbliness of it all.
Date of experience: December 31, 2024
4 months ago
Eddie and Massimo great delivery and early on a Sunday morning! Thanks boys!
Date of experience: December 15, 2024
4 months ago
Brilliant really helpfull in deciding the right sofas for me very patient and understanding would highly recommend this to anyone for brill customer service ???
Date of experience: December 19, 2024
4 months ago
Lewis and Saul did a fantastic job delivering and assembling my dining table. They were incredibly professional, punctual, and clearly took pride in their work. What stood out most was their positive attitude ?? they were cheerful, friendly, and made the whole experience stressfree and enjoyable. Everything was set up perfectly, and they left the place spotless. Highly recommend their service to anyone looking for reliable and happy professionals!
Date of experience: December 10, 2024
4 months ago
The gentleman we spoke to was knowledgeable and answered any questions we had. At no point did it feel that we were pushed into making a quick decision.
Date of experience: December 18, 2024
4 months ago
The sales person Trevor was very knowledgeable about the furniture and his helpful advice made our decision to purchase easy. Would definitely recommend this store.
Date of experience: January 01, 2025
4 months ago
very happy with the furniture I received. The delivery guys were efficient and good putting together the furniture, although they did chip the paintwork on my banister upstairs. Shame one of them decided to use my toilet upstairs, leaving the door open for me to hear him.Also, the furniture when finished being assembled was left with big finger print, hand marks on the mirror. The two guys whilst good at assembling the furniture didnt bother to take off their shoes to go upstairs. I had just vacuumed my stair carpet. not a big deal but they could have asked me if this was OK.
Date of experience: December 26, 2024
4 months ago
Amin and Yousef were fantastic! The delivery was on time and they were super efficient with unloading and assembly. They were careful around my property and most importantly had a positive problem solving attitude, with a smile!
Date of experience: December 15, 2024
4 months ago
Excellent and professional delivery of sofa
Date of experience: December 24, 2024
4 months ago
Excellent communication prior to sofa delivery and on the day. Quick installation from Ste and Stu. Polite and friendly throughout with helpful instructions for use. Protective covering put down for flooring and sofas arrived in several parts making it easy to get into property without issues.
Date of experience: December 21, 2024
4 months ago
Lewis and Chris were nice..It was great that the box and cardboards were removed and taken away saving me with problem of disposing it.
Date of experience: December 27, 2024
4 months ago
Karen was warm, helpful and very pleasant. She went to great lengths to make sure we were happy and helped us make a great choice. Lovely coffee and toilets made it a pleasant experience. We had returned a second time and she remembered everything we had previously discussed.
Date of experience: December 27, 2024
4 months ago
Very helpful made me aware of other offers.
Date of experience: January 01, 2025
4 months ago
After my previous great experience in purchasing my spare bed via Justyna at the Cheltenham store, I was keen to return to view their bedroom furniture. Found a brilliant collection of items in the same range to kit out my spare room, guided again by the excellent Justyna!
Date of experience: December 09, 2024
4 months ago
Steve and Matthew from Store 2 Door were amazing! Super friendly and set the sofa up really quickly. Would definitely recommend.
Date of experience: December 24, 2024
4 months ago
Harold Ofori has been really helpful and nice to my family when we bought dining chairs and he gave me and my sisters cookies and hot chocolate which we really appreciated.
Date of experience: December 14, 2024
4 months ago
Very fast polite helpfull and did a lovely job building my new settee and setting it up , explained all the instructions clearing , very happy thank you Mark and chris
Date of experience: December 11, 2024
4 months ago
Excellent service, good communication, keeping me posted about delivery times. Very careful and courteous with delivery of item.
Date of experience: December 24, 2024
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