Review Time
I love the quality and craftsmanship. When I opened the package for the two pairs of stud CROSS Earrings, I was greatly disappointed to receive one gift box for the Two pair of earrings I ordered; I intended to give the gift to two people. The gift wrap was beautiful and impressive. until I found I couldn't send the second pair due to not having an appropriate box or documentation..Your policy of only sending one gift wrap for multiple purchases of the same product does not make sense, I later read your policy .I would like a small gift box for my orphaned pair.
Ordered a bracelet as a gift for Christmas. It was too big. I asked to be able to return it and the lady in the chat said yes I had 7 days to request the return. They sent me the return label. Then another lady emailed me and said they were going to charge the 10% buyback fee and the only thing they could do is give me credit. Terrible return policy. Mene responded. Yes that's their terrible return policy.
Mene products are very nice and reasonable, and I like the website. My recent order could've been better, as I order two items for Christmas. When the orders arrived they were boxed and wrapped into a single package. Although the gift was for a single person, I had wanted both items individually wrapped. What if the items were for two separate persons? Disappointed with this action, as I wanted the person to get two separately wrapped gifts.
This company is amazing! The only jeweler oh earth with zero hidden costs and up to date values of the pieces they are selling! Only sourcing responsibly mined platinum and gold from the USA and Canada. Outstanding! I will be a repeat and long term customer!
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A tribute to the treasures time leaves behind.
