Fitstraps

3.3
3.3 from 802 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.3

/
5

802 Reviews

5 Star
31%
4 Star
24%
3 Star
15%
2 Star
8%
1 Star
23%

Filtered Reviews

Filter Reviews

Review Time

Excellent service

Excellent service. Perfect fit. Thank you!

5
Date of experience: Feb 27, 2025
Would give zero stars if I could

Would give zero stars if I could. Ordered 3 watch straps on 21st March, still not received anything. Have emailed 3 times asking for an update and been totally ignored. They basically took my money and then ignored me. Terrible. Have had to request a refund from my bank as they haven'???t even had the decency to refund me. Scammers.

1
Date of experience: Feb 25, 2025
Love my new straps!

Great choice of straps online and easy to find the correct ones for my watch. The straps arrived quickly and I'm really pleased with them. The only thing that could have been better was there wasn't anywhere obvious that said how long they should take to arrive but they arrived within a few days so didn't matter.

4
Date of experience: Feb 11, 2025
KH Sussex
Items showing as available on website are out of stock

I ordered two new straps for my Fitbit charge 4. Both of the straps delivered were wrong - one was the wrong colour and the black one had the wrong stitching. I contacted Fitstraps and was told they would resend the one that was the wrong colour. When it didn't arrive, I chased and was told that it was out of stock. Both of the straps I ordered are still showing as available on their website.

1
Date of experience: Feb 07, 2025
Fantastic customer service so friendly

Fantastic customer service so friendly and professional.Great quality product .100% recommend '????

4
Date of experience: Feb 25, 2025
Great personal touch from a company

Although the watch straps were a little more expensive than some of the other websites the service was exceptional and the straps are strong and I think it will last much longer than others on sale elsewhere. Keep up the personal touch with your order confirmation and follow up emails.

4
Date of experience: Feb 10, 2025
jim Mitchell
On time delivery good fit liked the

On time delivery good fit liked the colour easily fitted well pleased

5
Date of experience: Feb 21, 2025
The straps don'???t feel as good quality

The straps don'???t feel as good quality as the genuine ones, more plastic feel. They are half the price so expected to some degree. More colours available and the kids love them, so that'???s the main thing. Easy to order and arrived quickly.

3
Date of experience: Feb 10, 2025
My new watch strap came quickly

My new watch strap came quickly. It is easy to attach to the watch and fits well. It is the same strap I bought last time as it was the only one I thought I would like - don't want leather and wasn't sure about any of the others.

4
Date of experience: Feb 09, 2025
Terrible

Delivery time long and when it came it was not what I ordered. Not impressed

1
Date of experience: Jan 30, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Upgrade your smartwatch with premium watch bands for Apple, Fitbit, Garmin & Samsung. Stylish, durable & perfect for any occasion with Free UK delivery on orders over £20

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More