Fitstraps

3.3
3.3 from 802 Reviews and Ratings
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Average Rating

3.3

/
5

802 Reviews

5 Star
31%
4 Star
24%
3 Star
15%
2 Star
8%
1 Star
23%

Filtered Reviews

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Review Time

Major failing

They did not dispatch my order within the timeframe stated on their website. They also did not answer my enquiry about said order within timeframe stated on their website.

1
Date of experience: Apr 03, 2025
On time and great stats

On time and great stats

5
Date of experience: Apr 19, 2025
The strap was no gd for me

The strap was no gd for me

1
Date of experience: Mar 31, 2025
Catherine Lowe
Replacement strap

Strap that I had bought had broken. Contacted company and received wonderful customer service and new strap was sent out with no problem whatsoever.

5
Date of experience: Mar 28, 2025
Received wrong order.

Ordered and paid for 2 straps x22mm. I received 1 strap x 18mm.Have heard nothing from Fitstraps.

1
Date of experience: Mar 31, 2025
It does not fit or work

It does not fit or work

2
Date of experience: Apr 11, 2025
Great product and customer service

Strap fits watch perfectly and was really easy to attach. Timely delivery, great price and good follow up from seller following purchase. Thank you!!

4
Date of experience: Mar 27, 2025
Unfortunately ours has already broken

Unfortunately ours has already broken but it did get caught on a branch so may just have been due to the force. Difficult to know how long it would have lasted otherwise.

2
Date of experience: Mar 27, 2025
Exemplary Customer Service and Great Product

My experience with Fitstraps customer service was fantastic, well beyond expectations. I ordered a Garmin Forerunner 10 strap which disappeared in the mail (no fault of Fitstraps) and they provided a replacement immediately upon being informed of non-delivery. When the original order eventually arrived, they refused payment for it, so now I have a spare :) They're very quick on responses to queries, so I was never left hanging and to top it off the strap fits the watch great!

4
Date of experience: Mar 31, 2025
Great product fast delivery

Great product fast delivery

5
Date of experience: Apr 18, 2025

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Business Details

  • Upgrade your smartwatch with premium watch bands for Apple, Fitbit, Garmin & Samsung. Stylish, durable & perfect for any occasion with Free UK delivery on orders over £20

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