Fitstraps

3.3
3.3 from 802 Reviews and Ratings
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Average Rating

3.3

/
5

802 Reviews

5 Star
31%
4 Star
24%
3 Star
15%
2 Star
8%
1 Star
23%

Filtered Reviews

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Review Time

Great service

Excellent selection of Fitbit straps, with all models and colours available. Very fast delivery too. Very happy, have used before and will definitely use again.

5
Date of experience: Apr 05, 2025
Steve P
Watch strap refunded

Although I couldn'???t get the right strap for my watch, Andy was really helpful and ensured I got a full refund. Their customer service is excellent. Thanks Andy.

4
Date of experience: Apr 08, 2025
Good service

Arrived in good time, well packaged.

4
Date of experience: Apr 12, 2025
Victoria Nash
Silicone strap

Recently ordered a silicone strap which did not arrive. Emails sent to seller with no response!! Luckily I used PayPal for the purchase and have been able to claim a refund. Avoid avoid avoid!!

1
Date of experience: Apr 13, 2025
Ordered 2 straps on 8 to Feb 2025 at

Ordered 2 straps on 8 to Feb 2025 at fitstraps uk Only one was delivered There is no phone number to contact Emailed the help desk team twice . Still no response at all . Website says they will respond within 24 hrs . Despite 2 emails absolutely no response Very poor customer care and experience so far Review date 19 th Feb 2025

1
Date of experience: Apr 23, 2025
No strap after almost a month

Ordered a strap on 11th April and still no sign of it, despite chasing up twice via email. No response from the company and no refund. Awful customer service.

1
Date of experience: Apr 04, 2025
Good straps

Good straps, reasonably priced and fast delivery. Strap is a perfect fit for my Fitbit. Love the turquoise colour.

5
Date of experience: Apr 06, 2025
Gaba Ruby
Thanks to Andy for taking care of the

Thanks to Andy for taking care of the parcel and prompt upates.He has been very helpful and kind and patient.He made sure that I, as a customer is satisfied with the order.Thankyou Andy for all the efforts you have put in.You are a genuine human being who stood by his words,which is a rare sight to experience in the world of scams these days.I wish all the best to you and stay the way you are and sky is the limit for you.Much appreciated!!It was great dealing with Fitstraps.co.uk and Andy in person.I highly recommend Fitstraps.co.uk for great, safe , secure and pleasant deals and purchases.Ruby

5
Date of experience: Apr 05, 2025
Quality straps

I appreciate the fit, feel, and ease of putting the straps on my watch. The straps look nice.

4
Date of experience: Apr 16, 2025
Joules
Complete scam

Complete scam, avoid at all cost, do not answer emails, do not refund money!

1
Date of experience: Apr 18, 2025

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Business Details

  • Upgrade your smartwatch with premium watch bands for Apple, Fitbit, Garmin & Samsung. Stylish, durable & perfect for any occasion with Free UK delivery on orders over £20

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