Fitstraps

3.3
3.3 from 802 Reviews and Ratings
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Average Rating

3.3

/
5

802 Reviews

5 Star
31%
4 Star
24%
3 Star
15%
2 Star
8%
1 Star
23%

Filtered Reviews

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Review Time

I was sent the wrong item

I was sent the wrong item. Have emailed FitsStraps twice regarding this and am yet to receive a response. 24.5.24 - Following the review above, FitStraps did get in touch with me and apologised for the error. They were very helpful in trying to rectify the issue and as the strap I ordered was not available, a refund was swiftly made. Many thanks!

3
Date of experience: May 21, 2025
Happy strap

Love the colours, style and the way the strap closes give it a very neat finish.

5
Date of experience: May 02, 2025
Great Customer Service

The help provided when I discovered a problem with my delivery address. And a great range of Fitbit straps!

3
Date of experience: May 20, 2025
Wrong strap sent. Wouldn't replace

Ordered garmin fenix 7 quick strap for my watch received a strap for forerunner 965 complained to them all they said was the strap was inter changeable. That's not what I ordered. Getting my money back. Also can get the same straps from temu and aliexpress for a lot less.

1
Date of experience: May 12, 2025
This is an advertising scam

This is an advertising scam. Aviod at all costs. I purchased a strap paid upfront. No dispatch notification, no response to two emails about it, and now I'm going to dispute it with my credit card.

1
Date of experience: Apr 30, 2025
Very helpful and efficient.

Very helpful and efficient.

4
Date of experience: Apr 29, 2025
Wrong watch straps sent

Not the best experience. I ordered 2 straps. Wrong watch straps were sent, one was the wrong colour I ordered red for my husband (which was for his birthday 2 weeks ago might I add!) & a mint green one turned up and the one for my watch was for a completely different watch altogether. I emailed straight away 2 weeks ago when I received them to try sort it out but had no reply so I'???ve emailed twice now about it to try sort it out but still no reply! There is not even a contact number to ring on the website! Not a happy bunny! I'???m reluctant to just send back for a refund incase they either go missing or I don'???t even receive a refund!

1
Date of experience: May 18, 2025
Quick and easy

Quick, easy ordering and delivery

4
Date of experience: Apr 28, 2025
Easy ordering and quick delivery

Easy ordering and quick delivery

5
Date of experience: Apr 27, 2025
Shocking customer service

Shocking customer service. Same issue as others - returned item and due a refund, which has not been forthcoming, and now being ghosted. DO NOT BUY FROM THIS COMPANY.

1
Date of experience: May 01, 2025

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Business Details

  • Upgrade your smartwatch with premium watch bands for Apple, Fitbit, Garmin & Samsung. Stylish, durable & perfect for any occasion with Free UK delivery on orders over £20

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