Review Time
Ordered two items off Amazon yesterday, one package to be delivered by Amazon, and one to be delivered by EVRI.Both packages to be delivered today.The Amazon package was delivered on time earlier this afternoon.The Evri package was due to be delivered between 11am - 1pm. It’s now 7.15pm and still no sign of the package.Evri’s app says it’s been delayed (!) and will be delivered between 2pm - 4pm this afternoon, ie more than 3 hours ago.Every time Evri is the courier for my pacels, the parcel is delayed. EVERY TIME.They are an utterly useless courier.
UPDATE. THERE IS ONLY AN AUTOMATED SERVICE ON THE PHONE AND THE BOT IS WORSE THAN USELESS ON THE HELP WEBSITE, DESPITE TRYING AGAIN. WHEN EVRI HAVE LOST A PARCEL, THE LEAST THEY CAN DO IS REPLY TO THIS MESSAGE WITH A PROPER CONTACT NUMBER. I sent a parcel with Evri to a parcel shop and this has gone astray. I cannot track it, the online chat can't help me and I can't speak to anyone at all. Apparently the parcel is being returned to me, but it has now been 3 weeks and nothing has happened.Our regular Evri delivery driver is great, but even he can't help on this one. All I want is to speak to a real person to find out what's happened. An absolute shambles of a company who only want your money.Overall very disappointed with Evri.
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Evri is one of the UK's largest parcel delivery companies. Book a Courier service online to send, track and return parcels easily, quickly and affordably.
