Review of Evri
UPDATE. THERE IS ONLY AN AUTOMATED SERVICE ON THE PHONE AND THE BOT IS WORSE THAN USELESS ON THE HELP WEBSITE, DESPITE TRYING AGAIN. WHEN EVRI HAVE LOST A PARCEL, THE LEAST THEY CAN DO IS REPLY TO THIS MESSAGE WITH A PROPER CONTACT NUMBER. I sent a parcel with Evri to a parcel shop and this has gone astray. I cannot track it, the online chat can't help me and I can't speak to anyone at all. Apparently the parcel is being returned to me, but it has now been 3 weeks and nothing has happened.Our regular Evri delivery driver is great, but even he can't help on this one. All I want is to speak to a real person to find out what's happened. An absolute shambles of a company who only want your money.Overall very disappointed with Evri.
