Review Time
Quality and comfort are on a whole other level! Got my first set this valentines day and im in love!! My boyfriend got a set for me and a hoodie for our goldendoodle, Noodles. Noodles will knock out from how comfy he is! Its so fun to twin with him(: This is my new everyday outfit, running errands, movies, travel fit! Its perfect I need every color!
From my email to Comfrt, because I'm not sure how I could say it any better," As a full-time employee, wife, and mom, I balance my college coursework with family life by dedicating nights and weekends to push myself through school. The journey wasn’t easy, especially last fall, when I had a baby and spent half of the semester studying from the NICU.I practically lived in my Comfrt sweat set and lounge wear during our NICU stay and all winter long once we brought our baby home. It was one of the few things that helped me feel human during a really intense season of life. Their products are Cozy, soft, and basically the uniform of survival and snuggles!" Now I'm less than 2 weeks from graduating, and I asked for only a few graduation gifts, the top of the list was "more Comfrt items, please."
I was excited to order a set of a tranquil short, sweatshirt, and hoodie for my daughter. However, this experience quickly turned into a nightmare. I placed an order on 2/15 at 9 PM and noticed that an additional "bundle" was accidentally ordered. I emailed the company on the same day at 10:45 PM, informing them that I only wanted one set, not three sets of one small short, medium hoodie, and small joggers. They responded that they could not modify the order and advised me to cancel and re-order. Since it was for my daughter's birthday, I emailed them back requesting to cancel and place a new order.They shipped my latest order but kept my money for both orders while only shipping one. I have been reaching out to them via email since there is no customer service phone number. This experience has been incredibly frustrating.
I love the fact that comfort supports mental health. These hoodies are so unbelievably stylish and worth the price. I love that I can be comfortable in the set, but also still be productive because I feel so put together in this set. I will forever be supporting comfort.❤️
Recently in Feb. I ordered a gift for one of my granddaughters that steered me to Comfrt for her wants and needs and loves their products.Due to having to return an item,I wanted to be credited back to my credit card account,but Comfrt only offered a store gift card which I did not know. I explained to a very nice helpful CX Agent—-Brooke,that addressed my issue and concerns and corrected this gift card item in in my case on returns for credit reimbursement. I mentioned to her that maybe the company might adapt this into their future policies for better choices to customers,and or give a money gift card that can be used anywhere as a customer wishes or back to Comfrt. Incentives are much appreciated by customers from any businesses service and will keep them loyal and new ones will come on board. Discounts also,and Comfrt does offer those at times on specific items. I really appreciate Brooke in addressing my issue and corresponding so fast with my questions in her replies. I also mentioned that a customer service phone number to contact Comfrt would be greatly needed besides emails to and from customers with issues on orders,returns,etc. Thanks again for all the great assistance and resolve of my concerns. Scott
Received my order yesterday, oh my goodness, THE BEST hoody I've ever burrowed into, and I absolutely look forward to adding more of them to my closet!Wonderful customer service, and well worth the price and the wait (I backordered mine)Super well made, soft, squishy, snuggly, a sensory dream (iykyk)!Definitely recommend @ all the hoody and squishy loving folks out there, and will be ordering for my small human army, as well <3
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Comfrt was created to provide versatile, and superior comfortable clothing. Our hoodies are slightly weighted with special fabric that our customers claim to help with their anxiety and stress. All of our clothing is designed with YOU in mind. Welcome to the Comfrt family.
