Better

4.1
4.1 from 456 Reviews and Ratings
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Average Rating

4.1

/
5

456 Reviews

5 Star
64%
4 Star
11%
3 Star
7%
2 Star
5%
1 Star
12%

Filtered Reviews

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Review Time

Frustrated

I started At Wembley Leisure Centre on 3rd of June, in less than 20 days I had 4 classes cancelled.

1
Date of experience: Mar 04, 2025
Top Personal Trainer! a?'?? ?

I had the wonderful privilege of being personally trainned by a PT named Isiah. He was very, polite, knowledgeable, passionate, patient and caring He is very professional and competent in his role. Equally very approachable too! I love that he is invested in my health and physical journey, and passionate about getting me there too!. I felt very motivated and confident by the end of this session. Thanks to Isiah... '??? ?'??? ?'??? ?

5
Date of experience: Feb 26, 2025
Very helpful and pleasant staff had the

Very helpful and pleasant staff had the best introduction into the gym thankyou

5
Date of experience: Feb 21, 2025
Good and easy booking app

Good and easy booking app, make you keep your programs in control Friendly environment and people

4
Date of experience: Feb 08, 2025
I had a lovely swim at Rainbow today

I had a lovely swim at Rainbow today. Some reviews are slating the spa area but I found it to be clean and tidy today. The staff were efficient and approachable and I will definitely be making Rainbow a regular place to visit.

5
Date of experience: Feb 08, 2025
Good email response

Prompt and helpful response to email enquiry.

5
Date of experience: Feb 22, 2025
Going along swimmingly

It was my first time back in the water after 2 years due to poor health. I must say that I enjoyed the experience. The staff were great and catered to your specific needs. Always friendly and ready to help out. I hope my experience continues to be as it is. No problems. Thank you all.

4
Date of experience: Feb 16, 2025
Someone took the time to sort my

Someone took the time to sort my problem with a Smile

5
Date of experience: Feb 25, 2025
he service I received was the worst

he service I received was the worst. My sona??s lessons were moved from Thursday to Saturday so he can have lessonswith instructors, even though it was confirmed multiple times that no parents needed to be at water for the swimming lessons before swapping the days. Unfortunately, this change was not actioned as intended, and he missed opportunity. This has been the worst service ever.

1
Date of experience: Feb 21, 2025
Friendly

All staff on reception are friendly and helpful,there is always plenty going on, well attended classes. Gym never seems to be at full capacity which makes it easier for a new member to get round the equipment without anxiety

5
Date of experience: Feb 03, 2025

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Business Details

  • Better leisure centres, libraries, swimming pools, gyms, spas, pitches and other community spaces. Find you nearest centre and join the movement.

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