Tapjoy

3.6
3.6 from 310 Reviews and Ratings
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Average Rating

3.6

/
5

310 Reviews

5 Star
55%
4 Star
8%
3 Star
5%
2 Star
3%
1 Star
28%

Filtered Reviews

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Review Time

Really helpful

Really helpful and easy to use.

5
Date of experience: Apr 28, 2025
This worked fine before but lately

This worked fine before but lately there's been many issues. Recently tasks are not being marked as finished and when trying to get it resolved I only got some robotic answer about not being ineligible to reward. Seems like they don't look at the issue at all. I did send a ticket after the timeframe because was waiting it to be resolved. So for others, report immediately and don't trust them to fix anything, because they will not look at the issue.

1
Date of experience: Apr 13, 2025
Offer wall issue

For the past few weeks I've been doing the "offer wall" apps on justplay. I have made a decent amount of money which is fantastic. The only thing that made this a 4 star review and not a 5 star is how roughly 40% of the offers don't pay out when you complete them. Just play customer service is wonderful in resolving the jssues. It does get a tad frustrating though at times. But like I said, the customer service has been wonderful and somewhat prompt on rectifying the issues. I would like to thank them for resolving EVERY SINGLE ISSUE I have had. I would also like to add that the game on the offer wall are actually good games. Not the stupid and simple ones you see on a lot of the loyalty apps. Thanks again justplay customer service!!! YOU ROCK!!]

4
Date of experience: Apr 13, 2025
Tapjoy continues to exceed my

Tapjoy continues to exceed my expectations in customer support. Tapjoy answers inquiries in a timely manner and produces results that are always in my favor as the player. Thank you to everyone in customer support at Tapjoy!

5
Date of experience: Apr 13, 2025
It s so nice.

It s so nice.

5
Date of experience: Apr 13, 2025
Efficient

My request was reviewed quickly and i appreciate the messaging system being simple and straightforward to use.

5
Date of experience: Apr 03, 2025
Quick courteous help

I was having an issue submitting a ticket on the offerwall. I contacted support and the were quick with their responses and fixed my issue really quick

5
Date of experience: Mar 31, 2025
Tapjoy not paying out offerwall rewards

Tapjoy not paying out offerwall rewards afterr following directions to engage games through offerwall only to collect rewards while playing games.

1
Date of experience: Apr 05, 2025
They was really quick and understand...

They was really quick and understand the problem quickly solving it in less then a day . I thank the Agent and bot that work together to get things done.

5
Date of experience: Apr 12, 2025
The customer service is very quick and

The customer service is very quick and helpful!!

5
Date of experience: Apr 09, 2025

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Business Details

  • Offerwall is an in-app rewarded marketplace connecting top advertisers with premium publishers.

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