Review Time
Gergana was amazing and very helpful over the phone I felt like I was left fully informed after our phone conversation she didn'?€™t make me feel rushed like my experience at other organisations when dealing with customer care.
Possibly the worst customer service i have ever received and for the money you pay just to have and use a card how you operate shouldnt be allowed. Rang up with emergency situation at 11am this morning waiting close to 2 hours a time for a call back and being told no manager is available and now waiting again to speak to someone so far 5 hours in to try and get help from someone STAY WELL CLEAR THEY COULD NOT CARE LESS ABOUT CUSTOMERS AND PREY ON THE MOST VULNERABLE
I spoke to a lady called Cassandra. Her interpersonal skills and understanding of my requirements wes absolutely commendable. I cannot praise her enough for her friendliness, support and understanding of my needs.Cassandra is a credit to Suits Me
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