Review Time
I bought a platinum ring for my partner. She wears a 7.5 so I bought a 7 and we are having it resized. The jeweler had never heard of Mene so did a little web research and found it. Where he didn't doubt the rings authenticity (after seeing the website anyway) he pointed out that the platinum ring is inscribed "24k". Platinum is labeled in "fineness" and this, if done by standards, would be inscribed fineness 1000 or simply 1000. He reasoned that the manufacturer process for the gold ring (which was not a realistic choice for an everyday ring as it would be beat to hell in a week it being so soft) was not changed for the platinum version. Apart from that its been a 5 star experience, the ring is beautiful and everyone is happy.
Satisfied returning customer until then, ordered earrings (which comes in pair) and another item, was missing an earring when the parcel got delivered, both parties (FedEx/Mene) threw the ball at eachother, so much for "insured shipping"! The best proof of being genuine is that I ordered the missing earring to finally get this gifted to the person concerned...Hell I even paid shipping for a second time, was offered nothing in compensation aside from empty excuses, way to go!Also ask for shipping on separate bill since at the Canadian customs they include shipping fees into the final calculus which is a fraud...For the wealthy customer out there, don't trust online/delivrery, great products for sure so attend "in person" event that Mene propose or if they eventually open physical store because when you count on carriers, you will be always the one liable,150$ waisted to know i will be let down, can't imagine a scenario where a customer gets a cuban link chain lost or anything in the five digit bracket, milking customer isn't the best long term tactic to retain themAmazon do refund or replace stolen/lost parcel, I benefited from this even with a triple digit order of casual products, not high-end jewelry, you guys are better off buying bullion in a coin store, way less hassle and better cost per ounce.Edit: after readings other bad reviews, i see that im not the only one who was missing an item when order came throught, i did purchase again what's missing because i know in advance that Mene is poorly treating their returning customer, also 25% tarifs +regular canadian customes taxes are overkill especially when you arent to blame, they should compensate for their incompency in house or look to enhance the shipping service, there is better company than FedEx for this matter; DHL is one of them...
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