Fitstraps

3.3
3.3 from 802 Reviews and Ratings
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Average Rating

3.3

/
5

802 Reviews

5 Star
31%
4 Star
24%
3 Star
15%
2 Star
8%
1 Star
23%

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Review Time

AVOID - Unaccpetable Delivery Time

AVOID! I ordered a strap 2 weeks ago - now due (on their tracking) that it will be another 10 days to arrive. No mention that this is sent from Netherlands and thge delay in dleivery. I have a Fitbit and no strap so I cannot wear it!@!!!

1
Date of experience: Sep 20, 2024
Sent the wrong strap and no customer service

Sent the wrong strap (sent a strap for a Garmin Fenix 5 rather than a 6s). Have tried multiple times to organise an exchange, but they haven'???t replied to any of my emails. Very disappointed and would recommend steering clear of this company.

1
Date of experience: Aug 27, 2024
Beautiful strap

Beautiful strap. Great quality and delivered in super quick time!

4
Date of experience: Sep 18, 2024
It took almost 3 weeks for the strap to

It took almost 3 weeks for the strap to arrive and I had to pay 13'?? ? duty on arrival on top of the purchase price. This was not stated at the time of purchase.

3
Date of experience: Sep 19, 2024
Paul Mitchell
Disgraceful service

Placed an order 6th Feb. Now on 8th March. Still no sign of delivery. All sale enquiry emails answered swiftly however now that I'???m chasing delivery no response from emails or Facebook. Even asked for a refund and never received any response. Had to raise a dispute via my credit card company to receive a refund. DO NOT USE, worst service I'???ve ever had with an online company.

1
Date of experience: Aug 28, 2024
Excellent Arrived on time and was exactly what I

Arrived on time and was exactly what I ordered. Great quality and price! Will definitely be buying again.

4
Date of experience: Sep 02, 2024
So far the Fitbit strap has not been

So far the Fitbit strap has not been delivered. The intention is good but the achievement is not

1
Date of experience: Sep 12, 2024
I had a problem with one of my straps

I had a problem with one of my straps. Andy saw the review and contacted me offering a refund or replacement . The replacement came and is perfect. I'm very impressed by their customer service

4
Date of experience: Sep 07, 2024
Great straps and always good to have

Great straps and always good to have money off.

4
Date of experience: Sep 07, 2024
Elizabeth Horsfield
The strap kept pinging off my wrist

The strap kept pinging off my wrist. To the point where my screen is now cracked on my garmin vivoactive 4s. I've had this watch for 5 years and never been close to breaking it, within 3 weeks of having the new strap my screen was broke. Very frustrating, I have emailed customer services twice now and no response. Don't bother, spend the extra pennies and buy a real garmin strap. It's going to cost me '? ?120 to get mine fixed plus a new garmin watch strap.

1
Date of experience: Aug 28, 2024

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Business Details

  • Upgrade your smartwatch with premium watch bands for Apple, Fitbit, Garmin & Samsung. Stylish, durable & perfect for any occasion with Free UK delivery on orders over £20

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