Fitstraps

3.3
3.3 from 802 Reviews and Ratings
Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

3.3

/
5

802 Reviews

5 Star
31%
4 Star
24%
3 Star
15%
2 Star
8%
1 Star
23%

Filtered Reviews

Filter Reviews

Review Time

Strap didn'???t fit my Fitbit sense 2 as

Strap didn'???t fit my Fitbit sense 2 as advertised

1
Date of experience: Aug 25, 2024
Great service

Product exactly what I wanted but no instructions to adjust asked the supplier for support which was provided immediately all sorted very happy

4
Date of experience: Sep 12, 2024
Lorraine Grey
Very helpful

Very helpful when my parcel didn'???t arrive they immediately sorted out and sent another strap, such friendly emails would definitely recommend this company.

4
Date of experience: Sep 08, 2024
Quick delivery and fitted perfectly

Quick delivery and fitted perfectly will use the company again.

5
Date of experience: Aug 21, 2024
Took my money and sent nothing

Order not sent out. No reply to emails. No phone number. Looking at the recent reviews it looks like they may have gone bust, or be about to? In about autumn last year they started sending out incorrect orders and then claiming not to receive the returns. Now people aren't receiving anything and can't contact them... I will be asking my bank if they can do a chargeback and investigate this as fraud.

1
Date of experience: Aug 21, 2024
Good choice of straps

Good choice of straps. Easy to order and delivered reliably through the post. Needed a new rubber one to replace the metal mesh one which was very smart, but caused serious damage to clothing cuffs as the edge of the strap is a series of hooks which catch on fabric.

2
Date of experience: Aug 17, 2024
Bought again

Recently bought similar knew it would be perfect

4
Date of experience: Sep 09, 2024
Item has not arrived.

Item has not arrived.

1
Date of experience: Aug 19, 2024
Excellent service from this company

Excellent service from this company, and their products superb, as are their staff

3
Date of experience: Aug 27, 2024
Disappointing

Something has obviously gone very wrong with this company. Have ordered 3 times in past 3 years and only ever had a problem with one wrong strap which was replaced within a few days.Recently though I've found that after a while the restraining loops on the band frequently break off and the band keeps detaching from the watch, despite the website saying they are always safe!Went to make an order this week using reward points that had accumulated but the reward scheme is nowhere to be found on the website.Have now found another company offering a bigger range at cheaper prices so will order there in future!

3
Date of experience: Aug 17, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Upgrade your smartwatch with premium watch bands for Apple, Fitbit, Garmin & Samsung. Stylish, durable & perfect for any occasion with Free UK delivery on orders over £20

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More