Name: Fitstraps
Rating: 3.3

Mike Carroll

7 months ago

An attempted scam

Very unhappy with the fact I was a victim of an attempted scam with your product.

Date of experience: Nov 05, 2024

Mrs Christine Mccluskey Guest

7 months ago

Order #181455 for 2 x Fitbit Straps

Order #181455 for 2 x Fitbit Straps 30th January I still haven't received my order and was told on 24th February that I should have received them and as they have they would reorder for me.I'm still waiting and would like a response as to when I can expect them. A very unhappy customer Christine McCluskey

Date of experience: Oct 29, 2024

Alice Totterdale

7 months ago

Fantastic service from Andy

Fantastic service from Andy! Fitstrap feels sturdy and secure on my wrist through-out the day and when doing any sports. Will definitely be ordering again!

Date of experience: Nov 05, 2024

Katy WindsorSmythe

7 months ago

Very poor, low quality, slow service and wrong colours sent

Paid extra for expedited delivery which is expected quickly. Hoping to receive before holiday. It did not. The wrong colours were sent.One colour is correct But Not as website it'???s darker and not as shown. Quality is poor. Really unhappy.

Date of experience: Nov 03, 2024

Ann Mead

7 months ago

Where is my Fitstrap!

At the moment 20 days have passed since I ordered my Fitstrap and I have received nothing. I have chased with the company and had no response. Not good service at the moment. '??? ?

Date of experience: Oct 21, 2024

Bob Jack

7 months ago

Great service arrived within 2 days

Great service arrived within 2 days, product looks good.

Date of experience: Oct 17, 2024

D WILFORD

7 months ago

Smooth fast transaction

Smooth fast transaction, as a purchase should be. Quick delivery does what it says on the tin

Date of experience: Nov 06, 2024

Chris Hood

7 months ago

Poor quality product and service

Ordered a strap for my Fitbit but the strap did not fit in the least. After contacting the seller to get advice I was told to try again as it was the right strap for the watch. It wasn'???t! The strap kept falling off. I asked to arrange a return and refund. The seller requested photos of the strap, which I emailed, and was then told to send my strap back, when I could expect to be reimbursed as soon as it arrived. Still waiting for a refund a month later, apparently they have not received the strap back! Hilarious!

Date of experience: Nov 07, 2024

Patrick Turner

7 months ago

Very efficient service

Date of experience: Nov 04, 2024

na

7 months ago

I can only echo the comments made

I can only echo the comments made below. No correspondence whatsoever regarding the order. They have taken the monies but haven'???t sent the items. I can only assume this is a scam.