Fitstraps

3.3
3.3 from 802 Reviews and Ratings
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Average Rating

3.3

/
5

802 Reviews

5 Star
31%
4 Star
24%
3 Star
15%
2 Star
8%
1 Star
23%

Filtered Reviews

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Review Time

Received

Received, 1 out of 4 items ordered.

1
Date of experience: Oct 18, 2024
No customer service after only 2 of 3 items arrived .

Ordered 3 straps only received 2 .Tried emailing messaging but no response . Am contacting PayPal / credit card company to dispute and perhaps get refund ? Do not buy from this company !

1
Date of experience: Oct 16, 2024
Fast delivery but badly made

Fast delivery but badly made replacement straps with the pilot hole and the actual screw hole being significantly off-centred which means that unless you have a small rounded diamond file you will be unable to use the replacement as the screw won'???t securely attach the piece to the watch.

3
Date of experience: Oct 20, 2024
Not received 2 orders track system

Not received 2 orders track system rubbish 1st order over a month late no real date of delivery same as 2nd orderDo not use them not sure if been scammed

1
Date of experience: Oct 17, 2024
Great communications

Prompt communication when I had a fitting query which was dealt with quickly and politely.Watch strap fits well (remember to hook the strap underneath the 'hooks' on the watch side for a tight fit) and the colour is great. Nice injection of personalisation. Great service, quick and professional

5
Date of experience: Nov 03, 2024
Ordered two garmin straps

Ordered two garmin straps. Arrived in good time and as described.

5
Date of experience: Oct 31, 2024
Scam

I ordered 3 Fitbit straps from this website in January. One strap arrived after almost a week, but the colour was wrong. When I complained, another two straps were sent but these were skinny instead of the regular width I had ordered. Andy was very slow to reply to emails but eventually agreed a refund if I returned the straps. I returned all 3 together on 16th Feb. Needless to say I still haven't gotten my refund, 5 weeks later. I've emailed Andy 4 times since then and he hasn't replied. Absolutely terrible experience.

1
Date of experience: Nov 04, 2024
As described

As described, looks good fits well .

5
Date of experience: Oct 28, 2024
Good

Good, quick service

4
Date of experience: Nov 02, 2024
Easy to order and choice of style and

Easy to order and choice of style and colour of strap.

4
Date of experience: Oct 24, 2024

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Business Details

  • Upgrade your smartwatch with premium watch bands for Apple, Fitbit, Garmin & Samsung. Stylish, durable & perfect for any occasion with Free UK delivery on orders over £20

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