Fitstraps

3.3
3.3 from 802 Reviews and Ratings
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Average Rating

3.3

/
5

802 Reviews

5 Star
31%
4 Star
24%
3 Star
15%
2 Star
8%
1 Star
23%

Filtered Reviews

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Review Time

My order was delivered on time

My order was delivered on time, and the quality of the strap is first class.

5
Date of experience: Dec 09, 2024
NO help when things go wrong!!

Ordered 6 straps (2 sets on offer) and only received 3 (the cheaper ones) These things happen BUT I have spent 2 weeks trying to get hold of someone to try sort this out and had NO response at all! I'???ve sent 3 emails, called on phone and used FB messenger to try to reach out and had no contact back! Next step is the bank today, for fraud ! SO disappointed in this company- which I'???ve used in the past and thought I could trust '????

1
Date of experience: Dec 02, 2024
Placed and paid for order

Placed and paid for order. Had to chase up over a week later only to be told the tracking number wasn't valid and will be sent. Then told they didn't have the order in stock so I asked for refunded which was processed quickly. Just dissappointed I wasnt informed earlier and missed out on using the item when I really wanted it for my holiday. Andy at customer service was helpful.

1
Date of experience: Dec 05, 2024
Happy with my straps

Happy with my straps, I like to have changes & the quality was the same as the original so all good

4
Date of experience: Nov 17, 2024
Fantastic product

Fantastic product. Really comfortable and stylish

4
Date of experience: Nov 16, 2024
This my third strap and I love the

This my third strap and I love the choice of colours for my Fitbit. Great service and prices are good too.

3
Date of experience: Nov 17, 2024
Ordered a leather strap- Dont do it

Ordered a leather strap, received an email to say hope you are pleased with your order. I had not received my order, emailed them x4 times, no reply and still no order. DO NOT BUY FROM THIS COMPANY THEY ARE SCAMMERS

1
Date of experience: Dec 05, 2024
Fab product fab price fab service thank

Fab product fab price fab service thank you

2
Date of experience: Nov 22, 2024
Absolutely brilliant

Absolutely brilliant, the straps arrived on time and looks great. I had difficult experience previously, however Andy was so helpful on processing quick refund. So I went back and ordered again due to great customer service and everything was great.

3
Date of experience: Nov 26, 2024
I found the company very good from

I found the company very good from ordering to delivering item, all very smooth and efficient.The straps seem of good quality, much better than the watch provider own version at a much cheaper cost ,so win win for me.

4
Date of experience: Nov 25, 2024

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Business Details

  • Upgrade your smartwatch with premium watch bands for Apple, Fitbit, Garmin & Samsung. Stylish, durable & perfect for any occasion with Free UK delivery on orders over £20

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