Name: Fitstraps
Rating: 3.3

Miss NC Guest

6 months ago

Excellent communication and customer

Excellent communication and customer service.

Date of experience: Nov 27, 2024

ellie

6 months ago

Sturdy well made strap

The strap arrived quickly and is very study, has easily fitted the fitbit.

Date of experience: Nov 23, 2024

ed

6 months ago

Take-two '????

After an initial strap repeatedly detached from my watch, FitStraps contacted me to apologies and offer a replacement or refund. I chose the former, and my replacement strap has had no issues so far. Company was helpful and pleasant to deal with.

Date of experience: Nov 27, 2024

Gregor Stenhouse

6 months ago

never received the product that was

never received the product that was bought. emailed 3 times but never heard anything backavoid at all costs!

Date of experience: Nov 16, 2024

Spencer Lewis

6 months ago

Would use again

The straps were delivered fairly quickly. There are of a good quality for the price. I received a check up email to confirm I was 100% happy which I was

Date of experience: Nov 15, 2024

Beryl Halmkan

7 months ago

Easy to navigate the website

Easy to navigate the website. Very good delivery time. Package very well.

Date of experience: Nov 12, 2024

Kris P

7 months ago

Useless.

Ordered two watch straps from Fitstraps Uk, with expedited delivery. One watch strap arrived on time, although it was a completely different colour to the product image displayed on the website (light blue and navy are two completely different colours). The second strap never arrived in the package. This was now weeks ago, and after several emails sent - no one has replied. AVOID THIS COMPANY AT ALL COSTS.

Date of experience: Nov 12, 2024

Jeff vosper

7 months ago

Wouldn't recomend this item or this company

Firstly it took 3 days to despatch the item, much later it arrived, in an envelope, having been despatched 2nd class mail and charged me '? ?2.75! I had to email the company to get a notification of when the item might arrive. Told 4/5 days from despatch. It's supposed to be red in colour but nearer Salmon Pink. Made of a reinforced webbing and quite difficult to put on, Poor quality for '? ?20. Delivery very poor

Date of experience: Nov 10, 2024

Jackie Sharp

7 months ago

Broken strap but decent customer service

One of the straps was broken I have contacted to return the item and get a refund which the company has said they will do. Overall quality was ok but I will stick to buying replacement straps from Fitbit