Fitstraps

3.3
3.3 from 802 Reviews and Ratings
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Average Rating

3.3

/
5

802 Reviews

5 Star
31%
4 Star
24%
3 Star
15%
2 Star
8%
1 Star
23%

Filtered Reviews

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Review Time

I'???m still waiting for my item

I'???m still waiting for my item, this seems a little excessive

1
Date of experience: May 25, 2025
No replies to emails!

I ordered on 21 March and paid online. I've used them before with no problem but this time I only received 2 items out of the three ordered and 9ne of those was wrong. I've emailed and written to the them but had no response. Today I spoke to Citizens Advice who will contact Trading Standards and advised me to contact my credit card company.

1
Date of experience: Jun 14, 2025
Fast delivery.

Fast delivery.

5
Date of experience: May 30, 2025
quick and easy

quick and easy, good price

5
Date of experience: Jun 07, 2025
Quality Product

Good communication. Great product, exactly what I expected. Quality not cheap immitations as ones I had bought previously from other sellers.

5
Date of experience: Jun 07, 2025
Do not buy from this website! They take your money and do not help when goods are faulty!

Ordered two items of which one was faulty. Have contacted on 5 separate occasions for a refund and only received replies 2 times from different email addresses. This is NOT a reputable site to buy from!

1
Date of experience: Jun 01, 2025
Simple

Simple. Easy to order, arrived in good time how things should be ordering online. Definitely use Fitstraps again and recommend them.

5
Date of experience: May 23, 2025
Terrible customer service - non existent

I ordered a strap specifically for my garmin and the wrong one was sent to me , I have been trying to get hold of fit straps for a week now , there is no contact number and nobody replies to tell you how to return / exchange / get a refund . Really bad customer service

1
Date of experience: Jun 15, 2025
Quality product and Great Price

Good selection of watch straps for Fitbit watches. I chose a leather strap, very good prices and great quality.

3
Date of experience: Jun 12, 2025
Philip Maud
Excellent service and follow up

Excellent service and follow up

4
Date of experience: Jun 09, 2025

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Business Details

  • Upgrade your smartwatch with premium watch bands for Apple, Fitbit, Garmin & Samsung. Stylish, durable & perfect for any occasion with Free UK delivery on orders over £20

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