Review Time
Whenever I visit Perran Lodge the grounds and building are always very well maintained. The gardens and carpark are always neat and tidy. Refuse is well contained and I have never seen any litter around the outside areas. Inside the building, the reception area and all of the corridor and communal spaces are also very clean and well maintained. The standard of decoration is also excellent.
I carry out maintenance work at Meadow Court which is one of their estates down in Middleton on Sea. And I have found them most helpful and professional, especially the estate manager who has made my job that much easier with her wealth of knowledge of the estate.
My experience is prompted by the efficiency of the Lodge manager ( Debbie ), she creates an atmosphere of happiness, security and efficiency.The Lodge common rooms and gardens are maintained to a high standard.The apartments are comfortable and quiet.I would completely recommend independent living to anyone who has the friendly manager as we do at Tudor Lodge.On the negative side senior management do not always resolve residents questions
My wife and I moved from Cornwall to Riverain Lodge in Taunton on 28th May 2025. During previous viewing visits prior to our move, we were introduced to Helena, The Lodge Manager. Those moments helped quell any apprehension we may have had over our big move. The Lodge Manager would always be an important person in our future, and Helena's warm and friendly personality played an important part in our decision to make our future as residents of Riverain Lodge. Helena's presence and knowledge of the Lodge and Taunton, continue to help us adjust and settle. She is a gem!Date of experience: 28 May 2025
I recently recommended a lady to churchills in Huntingdon as I deliver medication from buckden pharmacy , so are totally aware of what kindness, cleanliness of the retirement homes . The manager is fabulous. She’s caring and very understanding and most of all so helpful and informative. I would 100% recommend any person(s) to live here. So central to,the town and amenities.I would want to retire myself eventually to this home as I personally couldn’t ask for anything better. Thankyou churchills.
I can fully sympathise with the recent review by a leaseholder at another Churchill run development regarding the digital careline installation. We also had the S20 notice and two thirds of residents wrote joint requests that instead of just one pendant per apartment and ten spares for the lodge manager, all apartments should have two pendants. The tender specifications ended up for two pendants per apartment plus another ten for the lodge manager (why)?Almost a year since the installation and despite having paid in full from our service charges we still only have one pendant per apartment. Emails to Churchill requesting the missing pendants now go unanswered. There are other issues such as missing communal pull cords clearly included in the original works quote that we are only now told has been signed off and will have to be quoted separately for. Individual apartments were also charged extra just for wanting their door contacts reconnected, despite this also clearly included in the works quote. As the reviewer form another development says, Churchill should be ashamed of themselves.UPDATE TO RESPONSE -The response from Churchill is absolute nonsense. Nothing at all has been addressed. In fact I am still waiting on reply from the Churchill property team responsible for incorrectly signing off the work as completed! There is no confusion whatsoever as to what is clearly missing (42 apartment pendants and communal pull cords) that were specifically included in the works specifications (Supposedly) tendered for!There is no confusion of the fact that leaseholders service charges include full payment for the works including the 42 missing apartment pendants and missing communal pull cords and more.There is no confusion whatsoever of the additional charges that were made to individual apartment owners to have their intruder door contacts reconnected, despite this also being clearly stated in the tender specifications. Leaseholders pay and pay, but the this is yet another example of the shameful disregard by Churchill towards residents welfare safety and security.
As an owner at Knights Lodge, Lymington, I feel I have to let you know how wonderful our Lodge Manager is.Sharon goes out of her way to help with any problems or queries, however large or small, in a very cheerful, pleasant, diplomatic and helpful way. Nothing is too much trouble for her which results in her going well ‘above and beyond’ her official duties at times.Sharon also encourages get togethers, often arranging events herself. Certainly the other owners I have spoken to all agree she is ‘the best ever’!Thank you, Sharon,Sue
Kendal location "Eddington Lodge" - we've stayed in their guest room twice. It's very clean, well maintained, & makes it super convenient for visiting family residents (plus reasonably priced!) Pamela B - lodge manager - is very accommodating & I recommend it!
Helped my sister in law move into the Honiton Otter Lodge.Initially thought the price was a little expensive. However the support and help provided from the start was exceptional. Everything was packed for her and everything arrived safe and undamaged. The staff at the Lodge, once in, have continued with an almost Disney like positive attitude of helpfulness about everything. The Lodge offers a very safe, friendly and caring environment.
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Churchill Estates Management are specialists in retirement developments for those over 60. We offer property management, property transfer and many more services. Enjoy your retirement lifestyle with CEM.
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