Review Time
Well from the start I ordered the egg with the robin musical as well very nice item.I wanted to pay in two payments my email said payment will be in two payments.But this company took it all in one.My email said two but rang them up and they said I elected to pay in full .So how comes yours is different .However the lady sorted it out. Kept payment as one very nice item
Terrible company.I ordered a handbag as a birthday gift as a direct debit gift. I received email confirmation that this had been processed. Some days later there had been neither a delivery or further shipping correspondence. After a chat with the online team, it was advised that I hadn't paid so the product hadn't been shipped. I advised that it was ordered on a dd scheme where there was no option to be able to make a payment. I was advised, it was resolved and it would be shipped.Today, some days later, I have messaged the online team again after neither a delivery or correspondence has been made to me. I was informed that the ordered has been cancelled. To future customers, don't waste your money or time on charlatans like these.
3 weeks and item not arrived reordered ...I will try once more as its an item I wanted as a gift.Ps...Web chat useless, no one answered...tried twice, no telephone number to be able to talk to someone if there's is a problem and e mails not much help either...bad experience.
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