Terrible company.I ordered a handbag as a birthday gift as a direct debit gift. I received email confirmation that this had been processed. Some days later there had been neither a delivery or further shipping correspondence. After a chat with the online team, it was advised that I hadn't paid so the product hadn't been shipped. I advised that it was ordered on a dd scheme where there was no option to be able to make a payment. I was advised, it was resolved and it would be shipped.Today, some days later, I have messaged the online team again after neither a delivery or correspondence has been made to me. I was informed that the ordered has been cancelled. To future customers, don't waste your money or time on charlatans like these.
