Bonline

4.6
4.6 from 809 Reviews and Ratings
Unclaimed Profile
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This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.6

/
5

809 Reviews

5 Star
87%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
8%

Filtered Reviews

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Review Time

Great service and my issue was resolved professionally

Great service where good attention was paid to detail. The Senior customer service complaints manager handled my issue with care and all was resolved that day, so I am happy.

5
Date of experience: May 25, 2025
Jolly Ashish
Outstanding Performance

Outstanding Performance Celest Hendricks

5
Date of experience: Jun 15, 2025
Excellent Service from Zwelethu

I called to renew my contract with BOnline. Zwelethu dealt with my renewal. He placed me on hold a few times to double check details. I feel he was extremely thorough and I didn't mind taking a little extra time to ensure that the contract was right for me. I thoroughly recommend BOnline to anyone. I wouldn't renew if I wasn't totally happy with the service they provide.

5
Date of experience: Jun 05, 2025
Ade Asefeso
Happy Customer

Michelle West dealt with my issues professionally and effectively.

5
Date of experience: Jun 05, 2025
its great service and Asheeqah Ismail

its great service and Asheeqah Ismail guide me really well and helps alot.

5
Date of experience: Jun 07, 2025
Been with Bonline for about 9 years and renewed for another 2 years

been with Bonline for about 9 years, and just renewed for another 2 years. initially spoke to Kaylie who was polite and helped by putting me through to Abdul Mu'min Larney, who also while being very polite and calm, helped me with me business broadband needs, allowing me to renew for another 2 years. Thanks.

5
Date of experience: May 30, 2025
very good and helpful

very good and helpful

5
Date of experience: Jun 09, 2025
Sibongensi Ndabeni dealt with setting

Sibongensi Ndabeni dealt with setting things up with patience and was clearly on top of the software and tech. Great service and very helpful.

5
Date of experience: May 24, 2025
Professional

Professional, friendly and acknoledgeable.

5
Date of experience: Jun 02, 2025
Colrick was really helpful when we had

Colrick was really helpful when we had difficulties making some changes to our profile.

5
Date of experience: May 19, 2025

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Business Details

  • Switch to bOnline – the UK's go-to VoIP & Broadband service for small businesses. Smart, simple, affordable, with instant setup and award-winning customer care.

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