Bonline

4.6
4.6 from 809 Reviews and Ratings
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Average Rating

4.6

/
5

809 Reviews

5 Star
87%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
8%

Filtered Reviews

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Review Time

Avoid at all costs

Avoid at all costs. Poor internet and the customer service is poor. They just don'???t care! To add to this they started overcharging me!!! I am now in the process of moving to another service provider

1
Date of experience: Jun 02, 2025
Celeste Hendricks was fantastic and

Celeste Hendricks was fantastic and helped me with everything I needed

5
Date of experience: May 22, 2025
What I needed done was done!

What I needed done was done!

5
Date of experience: May 15, 2025
Easy to deal and super quick to respond.

Easy to deal and super quick to respond.

5
Date of experience: May 27, 2025
Really clear and concise

Really clear and concise, articulate..explained really well, excellent and personable staff who made me feel very welcome Thank-you Mel you explained everything in detail - and feel ready to start my contract with BOnline with confidence installed by you -

5
Date of experience: Jun 05, 2025
Colrick Thank you so much for the great

Colrick Thank you so much for the great and quick service you provided us today. Thanks again for it.

5
Date of experience: May 27, 2025
Colrick provides great and excellent

Colrick provides great and excellent customer service today . I am very satisfied with his skills for sorting out all those required onboarding set up issues . Thank you so much indeed .

5
Date of experience: May 13, 2025
Excellent and very helpful service

Excellent and very helpful service. They went the extra mile to make everything work very well. Thank you.

5
Date of experience: May 30, 2025
Mikail has been great throughout the

Mikail has been great throughout the process and kept us informed and walked us through the whole procedure .

5
Date of experience: May 30, 2025
Jonathan chapmam

The call handlers are polite, but the lack of promised call backs and noise on the technical help line is a massive problem. The company is about average at best.

1
Date of experience: May 19, 2025

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Business Details

  • Switch to bOnline – the UK's go-to VoIP & Broadband service for small businesses. Smart, simple, affordable, with instant setup and award-winning customer care.

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