Bonline

4.6
4.6 from 809 Reviews and Ratings
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Average Rating

4.6

/
5

809 Reviews

5 Star
87%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
8%

Filtered Reviews

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Review Time

I had a number of questions regarding full fibre

I had a number of questions regarding changing to full fibre and Keagan was able to give me all the information I needed to progress. She was very understanding of my situation and was able to assure me that it can all be sorted out.

5
Date of experience: Jun 03, 2025
good service

good service

5
Date of experience: Jun 25, 2025
Chestlyn was very helpful and resolved

Chestlyn was very helpful and resolved my issue, Thank you

5
Date of experience: Jun 04, 2025
Charne
Fantastic company.

Fantastic company.They were so good at explaining my options .I can'???t thank them enough

5
Date of experience: Jun 06, 2025
Tattum was very helpful

Tattum was very helpful! Very pleasant and not pushy at all. Give that girl a raise!

5
Date of experience: Jun 23, 2025
Good customer service and quality

Good customer service and quality service delivery

5
Date of experience: Jun 20, 2025
No Internet, No service.

No Internet, No service, I have been with them for 21 days and only 1 day of uninterrupted internet, they promise next day call backs but the last time it took 3 days, hopeless customer service, apathetic response. Very Disappointing

1
Date of experience: Jun 09, 2025
Leah was quick to understand my issue

Leah was quick to understand my issue and resolved it right away.

5
Date of experience: Jun 19, 2025
Dave Marshall
Happy with the service provided

Happy with the service provided, very helpful.

5
Date of experience: Jun 12, 2025
colin scarrott
Accepted 1 year contract for telephone

Accepted 1 year contract for telephone '? ?19.95 plus vat per month but now hit with increase'???- why ?Since being with bOnline they lost my telephone number for a monthand had numerous incorrect invoices Will not renew when my contract ends29/7/2025

1
Date of experience: Jun 07, 2025

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Business Details

  • Switch to bOnline – the UK's go-to VoIP & Broadband service for small businesses. Smart, simple, affordable, with instant setup and award-winning customer care.

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