Bonline

4.6
4.6 from 809 Reviews and Ratings
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Average Rating

4.6

/
5

809 Reviews

5 Star
87%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
8%

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Excellent Customer Service Experience

Excellent Customer Service Experience '??? Efficient and Transparent! '? ?'? ?'? ?'? ?'? ?I had a fantastic experience with bOnline'???s customer service today. From start to finish, the team was extremely helpful, professional, and transparent. I contacted them to enquire about termination and pricing, and every question I had was answered clearly and promptly.They provided all the information I was looking for without any pressure or unnecessary sales talk. The representative was courteous and knowledgeable, guiding me through the termination process with ease and ensuring I fully understood the options available. Pricing was explained in detail, with no hidden fees '??? just honest and straightforward communication.It's rare to find such a responsive and customer-focused service these days, and I genuinely appreciated how seamless and respectful the interaction was. Based on today'???s experience, I would definitely recommend bOnline to anyone looking for reliable service and excellent support.Thank you, bOnline team!

5
Date of experience: Nov 19, 2024
Leigh Walker was very helpful!

Leigh Walker was very helpful!

5
Date of experience: Nov 19, 2024
Thaakirah was very professional

Thaakirah was very professional, calm and efficient in dealing with a complex situation which she resolved very well. Thank you !

5
Date of experience: Nov 13, 2024
Moe he did excellent service and

Moe he did excellent service and helping hand is kind

5
Date of experience: Nov 13, 2024
Ahqeel was very Friendly to talk too

Ahqeel was very Friendly to talk too, very knowledgeable and incredibly helpful member of staff

5
Date of experience: Nov 29, 2024
Do not use this company

Do not use this company. Am out of a contract and they still charging me two months on. I have made several attempts to call them and solve this.

1
Date of experience: Nov 29, 2024
He was patient and professional and

He was patient and professional and explained extensively .

5
Date of experience: Nov 04, 2024
Linda Linda
Great support received.

Great support received.

5
Date of experience: Nov 15, 2024
Xolela from customer support...

Xolela from customer support was very helpful and was able to advise me well with the matter I needed resolving.

5
Date of experience: Nov 08, 2024
very patient excellent service from

very patient excellent service from Bongani

5
Date of experience: Nov 16, 2024

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Business Details

  • Switch to bOnline – the UK's go-to VoIP & Broadband service for small businesses. Smart, simple, affordable, with instant setup and award-winning customer care.

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