Review Time
After using bOnline for around 18 months, i decided to cancel my account in Jan 2025. I was told that there would have to be one more payment (why!?) and then my account would be closed. Four months later however and after multiple calls into bOnline, I am still being charged. Despite abject assurances and promises to sort this out, bOnline continue to illegally take money from my account. I still do not have any closure to this and cannot recommend bOnline to anyone.
Really disappointed. Thay renew the contract 2/04/2025 and told me i don't need to pay any new router and delivery fee and connection fee. I am existing customer for 9 year But thay have charge me '? ?77. 21 for this fees. You can find this in my call record.Here is myContract summary services.PriceMonthly subscription '? ?26.95? Activation '? ?0? '? ?0? for delivery, tracking, configuration and remote diagnostics configurationAdditional monthly services:- Care Level 1: '? ?0.00 ? - Caller Display: '? ?0.00 ? Calls and other charges.
I can't recommend Kyle Hendricks enough! From start to finish, he provided top-notch support in setting up our business phone system. His knowledge, professionalism, and dedication made the entire process seamless and stress-free. He took the time to understand our needs and offered tailored solutions that exceeded our expectations.Not only did Kyle ensure everything was configured perfectly, but he also patiently walked us through the setup, making sure our team was comfortable with the system. Thanks to his expertise, our communication infrastructure is now efficient and reliable.If you're looking for someone who genuinely cares about delivering exceptional service, Kyle is the go-to expert. Highly satisfied and grateful for his help!Let me know if you'???d like any adjustments! '????
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