Bonline

4.6
4.6 from 809 Reviews and Ratings
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Average Rating

4.6

/
5

809 Reviews

5 Star
87%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
8%

Filtered Reviews

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Review Time

Great Service '??? Made It Simple!

Chestly, was very helpful and friendly! Made renewing my phone contract quick and easy, explained everything clearly in an email, and found me a great deal. Really appreciated the smooth service!

5
Date of experience: Mar 01, 2025
Courteous and professional

Courteous and professional. Bogani was very helpful in the upgrade

4
Date of experience: Feb 15, 2025
Claire Allen
Excellent- Can recommend

Excellent- Can recommend Great responsiveness and help from Ayanda Mdidimba

5
Date of experience: Feb 09, 2025
Good service

Good service, mr. Domink

5
Date of experience: Feb 08, 2025
Lindokuhle Gade / Service

Lovely person called Lindokuhle Gade, assisted me with setting up phone lone!Very polite and patience.....nothing bro much trouble!

5
Date of experience: Mar 04, 2025
Matt Rankin
So far I'???ve been really impressed with

So far I'???ve been really impressed with the level of care and communication from Leigh Walker. I'???ve only just joined but the early signs are that this option for affordable phone systems could be a winner.

5
Date of experience: Feb 07, 2025
I was promised my address could support

I was promised my address could support a full fibre broadband system. However! After paying for a system to be sent out to me which I did not recieve, I was then told I cannot have full fibre broadband at my address. Apparently my address does not exist either, yet we have been a hair salon in the same place for over 35 years. I on my 3rd call to them told them to cancel all orders and contracts and to return my money I paid for items never delivered or service delivered and to notify me in writing in an email thatvit is done. I am still waiting which is now over a week again for my refund and I have not recieved a thing from them via email. Please think twice before using these people, promising and not delivering and taking your money and not paying back what's due to you!!

1
Date of experience: Feb 16, 2025
Exceptional customer service

I had a great experience with bOnline '??? the customer service was excellent from start to finish. Tattum was especially helpful, friendly, and professional. Even though I haven'???t made a final decision yet, the support and clarity provided made a very positive impression. Highly recommended!

5
Date of experience: Feb 07, 2025
Shaaista was very quick and prompt when

Shaaista was very quick and prompt when I was asking her question gave me all the information in 3 mi s

5
Date of experience: Feb 16, 2025
Yusrie

Yusrie, the most amazing person that can ever happen to Bonline. I doubt if the directors are aware that he's an asset to the company. Thanks you so much Yusrie...

5
Date of experience: Feb 22, 2025

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Business Details

  • Switch to bOnline – the UK's go-to VoIP & Broadband service for small businesses. Smart, simple, affordable, with instant setup and award-winning customer care.

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