Bonline

4.6
4.6 from 809 Reviews and Ratings
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Average Rating

4.6

/
5

809 Reviews

5 Star
87%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
8%

Filtered Reviews

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Review Time

'???Carlyn Arnolds is excellent at her work

'???Carlyn Arnolds is excellent at her work. She gets straight to the point and doesn'???t waste time'???neither hers nor the customer'???s. I truly appreciate her professionalism and efficiency. I would be happy to work with someone like her anytime. Well done, Carlyn, and keep up the great work! I highly recommend her and would gladly deal with her again.'??

5
Date of experience: Feb 10, 2025
Lewis Knight
great customer service taking the time

great customer service taking the time to go through the setup process

5
Date of experience: Feb 11, 2025
skilled workers cloud
Affordable Price & the Outstanding

Affordable Price & the Outstanding Service from Shelmino Green !

5
Date of experience: Feb 13, 2025
Tattum was very helpful from start to

Tattum was very helpful from start to end . I was facing issues setting up the app but I got help from tattum and it'???s all sorted now .

5
Date of experience: Feb 17, 2025
Excellent service from start to finish

Excellent service from start to finish! Keanu and Thabiet were brilliant!

5
Date of experience: Feb 22, 2025
Shaakirah was very knowledgeable and

Shaakirah was very knowledgeable and attentive to the concerns I raised

5
Date of experience: Feb 18, 2025
A seamless service

When you get through the customer service is good. Been with them 2 years now and its been good no problems. Had a problem with billing being over charged but they sorted it out. otherwise seemless service that works.

4
Date of experience: Feb 19, 2025
Meagan is great

Meagan is great - very helpful!

5
Date of experience: Feb 13, 2025
rob clarke
Absolutely horrendous company

Absolutely horrendous company. Their customer service is shocking and they do not provide what they say they do. I should have listened tot he reviews but we were suckered in with the online marketing and initial good customer service. Once we were onboard the customer service team is non-contactable, and rarely get back to you. Seriously stay aware and go try someone like Gradwell, it may be a couple of pounds more per month but trust me the experience and service is ten fold better. bOnline,.... never againUPDATE: 07:55 30/05/2025 - this is a standard response of a company trying to discredit a negative review. in response to your initial reply to our feedback our account number was 268727. In addition you also held money which was due back to us through your own errors that you never repaid.

1
Date of experience: Feb 22, 2025
abdullah the star

abdullah the star excellent

5
Date of experience: Feb 23, 2025

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Business Details

  • Switch to bOnline – the UK's go-to VoIP & Broadband service for small businesses. Smart, simple, affordable, with instant setup and award-winning customer care.

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