Bonline

4.6
4.6 from 809 Reviews and Ratings
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Average Rating

4.6

/
5

809 Reviews

5 Star
87%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
8%

Filtered Reviews

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Review Time

Carolyn Arnold'???s is a fantastic

Carolyn Arnold'???s is a fantastic advisor , extremely helpful and knowledgeable and showed the upmost empathy for my current situation during our call , this girl deserves a promotion

5
Date of experience: Feb 14, 2025
Michelle King
very helpful explained everything very

very helpful explained everything very clearly

5
Date of experience: Feb 05, 2025
Great service from tech support

Great service from tech support

5
Date of experience: Feb 13, 2025
Xolela rang me today to bring my

Xolela rang me today to bring my account up to date and update our details. Very simple and helpfull. Thanks Xolela

5
Date of experience: Feb 12, 2025
DRIVAN RASHID
Excellent Customer Service Experience

Excellent Customer Service Experience '??? Efficient and Transparent! '? ?'? ?'? ?'? ?'? ?I had a fantastic experience with bOnline'???s customer service today. From start to finish, the team was extremely helpful, professional, and transparent. I contacted them to enquire about termination and pricing, and every question I had was answered clearly and promptly.They provided all the information I was looking for without any pressure or unnecessary sales talk. The representative was courteous and knowledgeable, guiding me through the termination process with ease and ensuring I fully understood the options available. Pricing was explained in detail, with no hidden fees '??? just honest and straightforward communication.It's rare to find such a responsive and customer-focused service these days, and I genuinely appreciated how seamless and respectful the interaction was. Based on today'???s experience, I would definitely recommend bOnline to anyone looking for reliable service and excellent support.Thank you, bOnline team!

5
Date of experience: Feb 19, 2025
Great customer service

Shaaista, a very polite lady to speak to who was able to help immediately.

5
Date of experience: Feb 02, 2025
The agent

The agent, Shandre Alexander, dealt with my query was so helpful and solved it swiftly.

5
Date of experience: Feb 17, 2025
PSKNZ
good customer service very kind and

good customer service very kind and polite .

5
Date of experience: Feb 13, 2025
Mr Rodney Mcdowell
yes young man new his stuff

yes young man new his stuff

5
Date of experience: Feb 13, 2025
Great value for money

They are great reliable telephone service. Had cheap landline with them and then switched to VIOP for even better service and cheaper. Very happy over the 6 years with customer support to boot.

5
Date of experience: Feb 07, 2025

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Business Details

  • Switch to bOnline – the UK's go-to VoIP & Broadband service for small businesses. Smart, simple, affordable, with instant setup and award-winning customer care.

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