Better

4.1
4.1 from 456 Reviews and Ratings
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Average Rating

4.1

/
5

456 Reviews

5 Star
64%
4 Star
11%
3 Star
7%
2 Star
5%
1 Star
12%

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Anonyme
The facilities are nice

The facilities are nice, offer many opportunities, nice staff. The water in the pool is often too warm for swimming. There is a lack of organization of swimmers in the pool, some swimmers limit the swimmers in the fast line with their slow swimming. The lifeguards are indifferent to the swimmers' complaints.

3
Date of experience: Dec 12, 2024
Great no problem at all

Everything was good but I have a note about the changing room the water was cold

5
Date of experience: Dec 16, 2024
Great facilities

Great new gym, clean pool and changing rooms, good soft play and trampoline centre. I have often brought groups to enjoy the pool or trampoline park, and the staff have always been very friendly and helpful.

5
Date of experience: Dec 10, 2024
Omika Tinani
I want to give a big shout-out to

I want to give a big shout-out to Rachel for her amazing help with booking my gym account. She was super friendly, patient, and made the whole process so easy and stress-free. Her professionalism and prompt support really stood out.

5
Date of experience: Dec 11, 2024
Good service helpful staff

Good service helpful staff

5
Date of experience: Dec 05, 2024
Good place for beginners

Good place for beginners, friendly staff

5
Date of experience: Dec 13, 2024
Amazing experience

I had the best experience with my customer service ended up speaking two membera??s of the team who went above and beyond to help me solve my issue with my son membership thank you to Esher and Lyndsey for all your help this afternoon thank you.

5
Date of experience: Nov 29, 2024
Perfect service and very quick

I couldna??t access my account today so I contacted better with my issues the response I got was instant they sent me my personal ID number then I couldna??t remember my password so I contacted better again instantly they said me a link to change my password I managed to book my exercise class for tomorrow I cana??t thank them enough for instant help really appreciate the polite and friendly Sarah well done better team x Best regards Donna Dee

5
Date of experience: Nov 27, 2024
I really enjoy the boxfit today with

I really enjoy the boxfit today with Annisa she was really good at explaining what I needed to do giving it was my first class doing this excerise. All the staff are really welcoming at this centre. Come down and have a go at becoming healthy

5
Date of experience: Nov 23, 2024
Ancy Jose
Learning opportunities are less

My child recently joined the Saturday swimming session at Hayes Botwell as a beginner. However, the large number of children attending at the same time means they have very limited opportunities to learn properly, with insufficient space between them. The number of participants should be adjusted based on the size of the session to ensure effective learning.

3
Date of experience: Nov 29, 2024

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Business Details

  • Better leisure centres, libraries, swimming pools, gyms, spas, pitches and other community spaces. Find you nearest centre and join the movement.

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