luke

Reviews

Review of Optical Express UK

Timely but worth while

Iwona, Hamish and the team were friendly, welcoming, funny and patient. This made the consultation easy to get through, even if it takes a 2-3 hours to get through everything. But even with the timely consultation, it was done to a great degree of accuracy, wasna€™t rushed, and provided a lot of information. So all in all, the initial consultation was great and would recommend

5
Date of experience: Oct 26, 2024

We're happy to hear that the team made your consultation easy and informative! We appreciate your feedback regarding the consultation's length and are so glad you found it accurate and thorough. Thank you for your recommendation!

Review of Linley & Simpson

The staff are very kind and evidently

The staff are very kind and evidently hard working. Never a slow email response and always supportive. By the end of the process I was on a first name basis with some of the staff and signing the tenancy through the Goodlord system was mostly smooth sailing.

5
Date of experience: Aug 03, 2024

Review of Payoneer

I am so frustrated.

I am so frustrated.Wanted to transfer my Ebay account to another company.Ebay won't allow me to link to a new account as it is with a different name, and Payoneer won't allow me to cancel my previous account as it is linked to Ebay.Can you just simply add a function to transfer an account to the new company???I have been trying to complete this for months and still no luck.Why make everyone's life so difficult when Paypal can do it in 3 minutes??

1
Date of experience: Mar 14, 2025

Review of Better

I went to the better gym in Lewisham

I went to the better gym in Lewisham during the day on Monday and was shocked that the sauna had some kind worms on the floor and another Gym goer said they had been there for sometime and cockroacha??s were also seen in the sauna.The lift in the car park was broken and the stairwell lights were not working and there was rubbish all over the place.Very disappointing and will not be going back.

1
Date of experience: Sep 25, 2024

Review of Penhaligons

An excellent interaction with Shannon…

An excellent interaction with Shannon in the consumer service department. Went above and beyond my expectations of customer service.

5
Date of experience: Mar 16, 2025

Good afternoon Luke! Thank you for taking the time to write us this review. We are thrilled to hear that you had such a positive customer experience with Shannon and that she went above and beyond to help. We will be sure to pass this lovely feedback onto the team! We look forward to welcoming you back to shop with us again soon. Should you require any further assistance, please feel free to contact us. On behalf of Penhaligon's, we wish you a lovely day. Warm Regards, Penhaligon's Consumer Services

Review of Ryanair

Hebzuchtige vliegmaatschappij met geen klantvriendelijkheid

Heel hebzuchtige vliegmaatschappij van lage kwaliteit . Reken er maar niet op dat je vriendelijk verder geholpen wordt als je plots 2 dagen eerder terugvliegt . Nee keihard betalen , zonder meedenken en anders maar lekker 2 dagen op het vliegveld wachten . Ryanair , wij miljardair , jij dagen weggooien van je kostbare leven . Grootste troepmaatschappij , geven niks om jou of jou reis . Alleen geld harken en chaggerijnige gezichten bij de balie ( terwijl je al 2 dagen geen kant op kan)

1
Date of experience: Mar 31, 2025

Review of Legacywills

Do not go with this company they

Do not go with this company they scammed my mother rather well and are charging money for no services rendered and then stating well the ombudsman wouldn't take your case anyway.

1
Date of experience: Feb 24, 2025

Review of Suitsmecard

Received an email saying they have blocked my account temporarily

Received an email saying they have concerns about my account and that they'???ve blocked my account temporarily, asking where my main income is from, what my occupation is and what I use the card for. I replied straight back with all relevant information 5 minutes later and haven'???t received a reply back which is rude. I know it'???s because I'???ve been winning on the slots so they'???re just being nosey as to where it'???s from, so I also sent proof of income before they asked. I can'???t believe they'???ve left me penniless because I can'???t access my money or even transfer my money like I'???m some sort of criminal, it'???s unprofessional and absolutely disgusting behaviour, especially without any sort of reply as to what'???s happening. Anyone know how long this could take as I have a holiday booked for next week and they'???ve blocked my account (temporarily)

1
Date of experience: Sep 01, 2024

Review of Ur

I'm in the process of selling a phone

I'm in the process of selling a phone with them, when I sent the details it was for the wrong GB size, I have since tried to contact them to amend it and no response from email, live chat, or call... On hold for 10 minutes then hang up on me.Hopefully this can be sorted outEdit: managed to get through on the phone will update when it's all processedEdit 2: all processed and awaiting payment, was hoping to get it before the weekend, but it appears like it'll take the full 7 days to get to me

4
Date of experience: Nov 26, 2024

Review of Guestreservations

Very disappointing experience

Very disappointing experience - this website seems intentionally deceptive. Recently booked for a hotel in Vanuatu and the price displayed on GuestResevrations.com was about what we were expecting to pay for the 2 nights accommodation. It was only after clicking to confirm the payment that in the fine print we saw the total to be charged which was twice as much! The displayed price was actually "per night" but that was not shown anywhere except in small font below all the payment information. Intentionally deceptive. It was too late to cancel the transaction. Never again.

1
Date of experience: Jan 25, 2025

Review of Glynhopkin

Repeated Ignored Calls

** EDIT - Final attempt was via the online automated Chat and had a call back within a decent time period - don’t leave voice messages as they aren’t responded to, but requesting a call via their online chat works well and the gent that rang me was very pleasant and personable, just a shame it took me so long to get in touch. ** I've rung on multiple occasions to try and check if a part is in stock, the phone rings and rings and then you get the automated message to leave a name & number and someone will get back to you... but they never do. Tried calling on multiple occasions one after another as well in the hope that someone will answer, left several messages as well and no one ever calls back.

1
Date of experience: Oct 05, 2024

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