I had the pleasure of dealing with Paul Carson .Paul was very professional and helpful and explained this very clearly. He has given me great hope for recovery of my scammed money. Stephen

Date of experience: November 19, 2024

ExMoney shieldlent customer service and very helpful

Date of experience: November 17, 2024

The advisor was knowledge and helpful

Date of experience: October 29, 2024

I found them online and read about them and I found them genuine, I told them about I was scammed by this company.They have just started looking into get me my money.

Date of experience: November 12, 2024

Spoke with Paul Carson today he was very helpful and informative. Giving me confidence in the case.

Date of experience: November 16, 2024

Beverley was a great help Very professional and explained everything very well I totally understand whats going to happen next. She listen to me and showed empathy glad now I called.. she is amazing asset to the company

Date of experience: November 08, 2024

The person I spoke to was Jack Wilson. This individual was very clear, well spoken, understanding and helpful with the situation I had explained to him. He explained with detail about the next steps of this case and information Id need to know. ExMoney shieldlent representative for this company

Date of experience: October 27, 2024

Very helpful from matthew with the call i went through! He is helping me through the situation i was in that i desperately need. Recommend this to a friend who is victim of scams!

Date of experience: November 06, 2024

Chole Holman is a good Money shield as she discussed about my case in very smoothly ?? and helped me resolve my case in quick time always updating my case on time what is happening.. so chole was very helpful in my case really I m so happy with my case ... I give 5 Star for this Firm CCL Money shield very good ?? ?? ??

Date of experience: November 10, 2024

First initial call with Charles went well. Made to feel safe and not embarrassed.

Date of experience: November 09, 2024

Right from my first encounter with with Money shield via a phone call from them I knew I was dealing with a professional company thanks to William who listened thoughtfully guided through the enrolment procedure.His helpful manner shone through. A big thanks for all your help mate,

Date of experience: November 12, 2024

William was really helpful and made things easy to understand

Date of experience: October 30, 2024

I spoke with Charles today over a very personal experience and he was very kind, considerate and understanding, which left me feeling a lot happier than I have felt this last month, which has been a very unpleasant time for me. I would reccomend anyone to call for assistance and get the same response as i have experienced with Charles...thank you

Date of experience: October 28, 2024

Although not the complete result we were looking for in terms of monetary recovery, we got a result nonetheless.The guys at Money shield were quite attentive and communicated well throughout the process, including the part where it went to the Financial Ombudsman.

Date of experience: November 15, 2024

Spoke to Faye Hornby who was lovely and compassionate and helped me no end

Date of experience: October 24, 2024

The customer service department team helped me a lot and I am very grateful

Date of experience: November 04, 2024

Callum was EXTREMELY helpful and considerate showing tolerance and understanding. Much appreciated. Give him a rise

Date of experience: October 21, 2024

I was very nervous at contacting Money shield regarding my case ,i was put at ease with an initial introduction call from Callum , and assured i would be contacted.I received an e mail from Hannah Lowe with details of procedure ,and to send her details of my claim, which i did over the Easter weekend.I have received an e mail today from Hannah informing me action has already been processed on my claim, which is very assuring ,and appreciated .By contacting Money shield i was immediately put at ease, they are very understanding.

Date of experience: October 31, 2024

Joshua Hampshire was incredibly helpful throughout the entire process. His professionalism and expertise stood out, as he provided clear and efficient assistance every step of the way. His support made everything smooth and stressfree, and I truly appreciated his dedication to ensuring the best outcome. I highly recommend his services to anyone in need of reliable and professional help.

Date of experience: November 03, 2024

Wendy Houghton. Money shield. Very helpful in her field putting my case together nothing too much trouble for her would recommend to any body Thanks

Date of experience: October 31, 2024