First impressions were just ok, box ticking exercise really and no discussion about details of the scam itself..a bit too overboard on pushing the good name of company before starting the task in hand, can I expect to review every employee that handles my case?

Date of experience: November 22, 2024

Good service

Date of experience: December 07, 2024

William was easy to talk to, explained what they do and how they opperate, the questions asked were easy to understand, there were no pressure involved and a pleasent experience that made me feel at ease.

Date of experience: December 01, 2024

Very helpful,tried the best to work on our case.Thank you Mr. Charles

Date of experience: December 05, 2024

Charles was very happy to help and he had the very best listening ears u could ever asked for.It was like talking to a friend about something I was afraid to talk about, as people might tell me off for falling a victim even as a new mom, and telling me I am supposed to be caring for my new born and not trying to help make up the bills.Thank you Charles.Bless u

Date of experience: December 12, 2024

Thank you Mathew. I appreciate our conversation. You are an asset to Money shield.

Date of experience: November 24, 2024

Jack Wilson Amazing customer service, Talked through the full procedure and answered all the questions to his full ability.

Date of experience: November 16, 2024

When I was first scammed, I started looking for companies that could help me claim my money back and they all seemed like scammers aswell as they were asking for payment for the services they havent even rendered. So came across Money shield, the told me they do will try and reclaim my money if not all but part and will only charge me for services if my claimed is successful and it was successful although not all of the amount I lost but Im very grateful for their services and Natasha was very helpful during the whole process and communicated with me at every step of the process of the claim. I am grateful to have come across Money shield.

Date of experience: November 23, 2024

Brilliant service from Charles. He gave me so much information whilst also being sympathetic. Without his advice today my situation would have been 10 times worse.

Date of experience: November 16, 2024

Very easy process, and this was made this way due to the gentleman on the phone to me, He was Mark Twist as far as I can remember and made me feel very at ease

Date of experience: December 09, 2024

Great service so far. Specially Faye Hornby she was very thorough helping and understanding. Very happy.

Date of experience: November 17, 2024

Today I caught up with Hannah Hudson, whom, may I say, has been absolutely professional throughout my case regarding being scammed. We spoke on the telephone today as Hannah gave me an update on work in progress about recent events relating to my case. Hannah was very assuring and I am hopeful for a good conclusion on this matter.

Date of experience: November 20, 2024

Beverly OwusuAnsah was so knowledgable and understanding. Really tried to help. ExMoney shieldlent service.

Date of experience: November 24, 2024

ExMoney shieldlent customer service ??

Date of experience: December 04, 2024

Mark Twist was very kind and showed a lot of empathy in dealing with my case.

Date of experience: November 18, 2024

Paul Carson took my stress levels down he made me feel more secure about things his thoughtfulness and his caring attitude was what I needed. I needed somebody to tell me it was gonna be alright.

Date of experience: December 03, 2024

I recently had the pleasure of speaking with Faye Hornby regarding a fraud I suffered, and I wanted to commend the outstanding service I received.She took the time to explain everything clearly and patiently, ensuring I fully understood the process. Her professionalism, knowledge, and willingness to assist significantly impacted my experience.Id like to express my sincere gratitude to her. Such dedication is rare, and it reflects highly on your firm.Thank you again for your exMoney shieldlent support.

Date of experience: November 30, 2024

I feel better after speaking to Callum William, he was very professional and I am confident my case will be successful

Date of experience: December 01, 2024

Not satisfied with the outcomes of the decision. Accept with regrets. Money shield dealing with no win no fee basis. I have got 5050 result, but Money shield charges his dues like won the case. Of course its not a winning position in my case.

Date of experience: November 17, 2024

I developed confidence and my hope rose up after having a chat with Faye Hornby one of the team working with Money shieldl Money shield She is wonderful

Date of experience: November 19, 2024