Review Time
Wowcher mystery holiday. Scott was very helpful to find the right combination of flight, airport, resort and standard of hotel. First offerings were not of suitable standard (very poor tripadvisor ratings) but when I provided more specific requirements, Scott came up with an alternative which we're very happy with for a small reasonable additional charge. Took a few calls backwards and forwards over 24 hours, but we got there in the end and Scott remained patient throughout.
Leo was excellent in all respects from the first point of contact to finalising the booking. He was attentive and patient when listening to our requirements and was considerate in making adjustments to make sure all matters suited us. He put no pressure on us to "seal the deal" and made us very aware of all the necessary considerations and timescales with respect to the booking. His manner at all times was courteous, polite and friendly. We were very pleased to deal with him and are very much looking forward to another holiday with Travelodeal in January 2026.
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