Seascanner

4.7
4.7 from 417 Reviews and Ratings
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Average Rating

4.7

/
5

417 Reviews

5 Star
86%
4 Star
6%
3 Star
3%
2 Star
1%
1 Star
4%

Filtered Reviews

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Review Time

This is our second time buying a cruise

This is our second time buying a cruise holiday via seascanner, no problem and all good. I particularly like the extra discount which made it much easier to decide! :-)

5
Date of experience: Jan 25, 2025
Richard Mann
Excellent service and good price

Excellent service and good price

5
Date of experience: Jan 27, 2025
So helpful

I wanted to add an addition to my cruise and the wonderful Shannon was so helpful, I can'???t praise her enough. All dealt with very quickly and efficiently.

5
Date of experience: Jan 19, 2025
Request to cancel booking.

I submitted a request to cancel a booking and this done within in24 hours. I received a email explaining everything and thanking me for using their service, so thanks Seascanner for sorting it out.

5
Date of experience: Jan 22, 2025
Satisfied Customer

Re Reference No 83855269I was very impressed with your prompt handling tomy query and delighted with the outcome.Erin's friendly attention to my booking was muchappreciated.I look forward to booking with Seascanner in the future.

5
Date of experience: Jan 18, 2025
Very pleased with Customer Service

I contacted customer service as I wanted help to upgrade my cabin. I was a bit apprehensive as this would be my first cruise and first timw booking through Seascanner. Erin was very helpful and very friendly on the phone. She immediately made enquiries for me with the cruise company and sorted an upgrade. She contact me the same day to sort arrangement and payment. I was also able to contact her via email if I had any further questions and always received quick responses. I was very impressed with the support I had and it has made me wanting to book with Seascanner again. Thank you Erin :)

5
Date of experience: Jan 16, 2025
Super customer experience services

Super customer experience services! The agent Shannon got back to me whitin two hours after sending my enquiry with the best solution. Highly recommend.

5
Date of experience: Jan 19, 2025
Very happy with the many cruises with

Very happy with the many cruises with have booked with Seascanner! Thank you Naomi!

5
Date of experience: Feb 01, 2025
Naomi customer service representative

Naomi customer service representative has been so very helpful sorting my problem with cruise points and more , Many thanks to you x

5
Date of experience: Feb 01, 2025
Such an easy booking process

Such an easy booking process, great discount too.Had to contact customer services and was able to get through straight away, the agent was brilliant and so helpful. She completely understood my request and didn'???t hesitate to rectify the minor issue

5
Date of experience: Jan 26, 2025

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