Bonline

4.6
4.6 from 809 Reviews and Ratings
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Average Rating

4.6

/
5

809 Reviews

5 Star
87%
4 Star
3%
3 Star
0%
2 Star
1%
1 Star
8%

Filtered Reviews

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Review Time

Fanrstic customer service for VOIP by Ipeleng

What a wonderful experience with Ipeleng.She made the issue of cordless phone was sorted and gave ample time.She made may day.

5
Date of experience: Jan 04, 2025
Awful service

We have been without any phones for nearly two weeks.When we phone tec services we get the run around and told someone will call tomorrow and they don'???t.We have also been told that it has been passed to the specialist tec team and they would be calling, it never happened.We will be cancelling our contract.Awful company, steer clear if you want to run a smooth operation.

1
Date of experience: Jan 17, 2025
great customer service taking the time

great customer service taking the time to go through the setup process

5
Date of experience: Jan 14, 2025
Good Service Today

Good Service Today

5
Date of experience: Jan 18, 2025
Amazing customer service

Amazing customer service. Would definitely recommend

5
Date of experience: Dec 28, 2024
Stephanie D
Shaakira D was very good at helping me

Shaakira D was very good at helping me. She was very calm and explained everything well.

5
Date of experience: Dec 26, 2024
Accepted 1 year contract for telephone

Accepted 1 year contract for telephone '? ?19.95 plus vat per month but now hit with increase'???- why ?Since being with bOnline they lost my telephone number for a monthand had numerous incorrect invoices Will not renew when my contract ends29/7/2025

1
Date of experience: Jan 15, 2025
Thaakirah She is giving me some good

Thaakirah She is giving me some good advice and she is very explaining to me and I am very happy with her service. Looking forward to speaking to you.

5
Date of experience: Dec 31, 2024
It was great to talk to you Carolyn

It was great to talk to you Carolyn. Thank you ever so much for solving my issue with in minutes. Very friendly and helpful advice. Much appreciated.

5
Date of experience: Jan 16, 2025
Wolfgang
Very good customer service

After the inital struggle through the telephone options, it was a very friendly and professional call and the best option was found very speedily.

4
Date of experience: Dec 23, 2024

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Business Details

  • Switch to bOnline – the UK's go-to VoIP & Broadband service for small businesses. Smart, simple, affordable, with instant setup and award-winning customer care.

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