Review of Glynhopkin
My 82 year old dad recently bought a 24 plate Nissan from Glyn Hopkin Stamford Hill. He brike down last Tuesday 13/08/24 due to a faulty fuel pump and was towed back to the dealer who could not give him a courtesy car so he has been without a car for the past 9 days. My dad uses the car for his partner who has a disability so it is important for him to have the use of a vehicle. Glyn Hopkin have nopt been in contact with my dad at all and did not inform him that under the Nissan warranty he could have hired a courtesy car and Nissan would have reimbursed him. When I mentioned this to the staff at Glyn Hopkin they said they were under no obligation to inform customers of this because the warranty is with Nissan. I am under noobligation to help a little old lady if she fell over in the street but as a decent human being I would do so and I would think that an authorised Nissan dealership would want to help their customers especially the vulnerable ones. I have now had to raise this issue with Nissan directly who have told me that it will take 2 days for a case worker to get back to me so that will now be a total of 11 days my dad has been without a car or had any answers at all from either Glyn Hopkin or Nissan. Absolutely disgusting after sales service.
Review of Bonline
The sales team and onboarding where both amazing, encouraging and helpful start to finish. I was trying for weeks to get a landline number with a major provider and this service was done in 30 min! Thank you so much for helping my business move one step forward
