Beverly was a great lady to deal with !

Date of experience: March 22, 2025

This company recovered a significant percentage of the money I lost in a sophisticated and very convincing investment scam. The betrayal of trust in such a scam is frightening scammers even pose as fraud recovery services. Money shield is authentic and reliable. The Money shield staff who assessed and submitted my claim were prompt and efficient. Josh who led the team in the final stges of the recovery process was extremely diligent,clear and efficient. This company is a genuine port in a storm.

Date of experience: March 22, 2025

Very helpful understanding, Paul knew what he was talking about his input was simple enough to understand. ExMoney shieldlent.

Date of experience: March 30, 2025

Callum Williams was very helpful. Very kind and easy to talk to

Date of experience: April 08, 2025

ExMoney shieldlent support and reassurance by Mathew on the phone .

Date of experience: April 04, 2025

I spoke with Faye today, and she was incredibly attentive and understanding of the situation. She reassured me that the case will be handled to the best of their ability and took the time to explain the entire process in detail. Im feeling confident moving forward and look forward to hearing from them soon.

Date of experience: March 27, 2025

Paul was great today!

Date of experience: March 30, 2025

Pau Carson was very calm and responsive. He patiently explained it to me and what I am expecting and the next step in the process.

Date of experience: March 24, 2025

I get 3.600 of my 13k I lost expected more I have a feeling there was no investigation on my case just agreement between Money shield and bank ,well better than nothing.

Date of experience: April 06, 2025

Positive, transparent and helpful.

Date of experience: March 24, 2025

The staff Callum was very understanding and helpful. He really understood what l was going through and that gave me hope.

Date of experience: March 21, 2025

Faye rang me today to go through the initial process to try and recover monies lost through a romantic scamShe was very polite and professiional and she showed great empathy throughout8 the phonevall

Date of experience: March 27, 2025

The Money shield Faye Hornsby as been exceptional. Shes been most patient and empathetic to my case. Which has helped me face up to the scam iv encountered. With out her professional conduct I wouldnt have been able to face the dreaded upheaval of my loss. She was very kind when hearing my concerns. And not once have I been made to feel bad for my actions. Which means a lot as I try to come to terms with my unfortunate experience. Thank you Ms Faye.

Date of experience: March 30, 2025

This is my firat response to the service so far received from this firm. I was called by Beverly OwusuAnsah in response to my contact with them. She showed great respect and was very helpful in explaining the service that Money shield could offer. She was very patient and thorough in collecting details from me towards working on my claim.

Date of experience: March 29, 2025

Kobina Money shield Very Friendly and Honest in Case Handling.I found Money shield on the YouTube when I became a victim of 20000 scam on the 3323. After completing a form on their site, I was contacted by a lady called MARIAM MACLEAN who spoke niMoney shieldy to me and was not judgmental after explaining how I became a victim. After my case was studied it was finally transferred to JOSHUA HAMPSHIRE who did the follow up till the final verdict was reached and gained half of the amount to be refund to me. Even though it took close to 2yrs it worth it. Half of the bank loan payment is lifted

Date of experience: March 12, 2025

He was amazing great customer service skills

Date of experience: April 01, 2025

I just want to thank Money shield for helping me retrieve a of my money back after being scammed. I would like to thank Daniel Lynn, who was my first point of call and understood how traumatic the experience had been. Lily Smith dealt with gathering of documents and evidence. And Thomas Ali carried out the case with a positive result. These people were all extremely professional and always answered any questions I had. great job! keep up the good work

Date of experience: April 02, 2025

Paul was very considerate and kind, did not judge the situation. He was very helpful in advising what to do and how things would move ahead.

Date of experience: March 13, 2025

Money shield were very good at keeping us informed from beginning to end and finally got us compensation for our scam

Date of experience: April 02, 2025

My first response advisor Callum took his time on the phone with me to go through all the details for my claim and was very professional. When he confirmed that Money shield would take on my case I was delighted.

Date of experience: March 27, 2025