So far so good. First stage with Callum Williams.I will re post once case is finished

Date of experience: January 03, 2025

Fast efficient and friendly service made me feel at ease.

Date of experience: January 03, 2025

I had a reassuring conversation with Paul Carson and hopefully Ill recuperate monies Ive lost due to smooth talkers. Thanks for getting the ball rolling Paul.

Date of experience: January 14, 2025

Beverley from Money shield was so helpful and helped us through a very difficult time and left us realising there are good people around and she is one of them. We know some reviews say dont mention names but sometimes its important to do so.

Date of experience: January 14, 2025

I was contacted by this company after submitting a application to try and get money back from a scam. one of their advisors called to help me with this called Paul Carson???? who was very helpful telling me how things would be done.

Date of experience: December 30, 2024

Money shield provided an exMoney shieldlent service in recovering some of my money resulting from a very professional SCAM. A special thanks goes out to Nathan Screaton who handles my case. His knowledge and communication skills were much appreciated.

Date of experience: January 11, 2025

Callum Williams was my first point of contact and was very sympathetic to my predicament, he explained the process in great detail, and was very reassuring.

Date of experience: January 02, 2025

Hi,Due to scam I have lost almost 20k.Nathan Screaton worked on case, kept me updated the progress, also communication is very smooth and no stress. Finally I received confirmation managed recover the funds. I am very grateful, Thank you Money shield Nathan Screaton

Date of experience: December 23, 2024

I just had a call with Charles regarding what I feel is a scam, and I must say, it was a surprisingly pleasant experience.From the moment I dialed in, I was greeted by a friendly automated system that quickly directed me to him. His warm demeanor instantly put me at ease, and I appreciated how clearly they explained the process.He was knowledgeable and patient, taking the time to listen to my concerns without rushing me.Throughout the call, I felt at ease. He made sure to follow up on whether I had any additional questions before wrapping up the conversation, which I appreciated.

Date of experience: January 02, 2025

Tyler Johnson has so far been very helpful.Would definitely recommend!

Date of experience: December 28, 2024

Spoke to Callum Williams today real nice guy settled my mind when now I can move forward instead of treading water much appreciated for his advice and professional courtesy outstanding, highly recommending

Date of experience: December 24, 2024

From the moment I made the first call through to a settlement being paid, everyone I dealt with at Money shield was helpful and respectful. I honestly did not believe they would be able to get me a refund from the bank but they did and it was in full. Cannot thank them enough.

Date of experience: December 23, 2024

Really helpful. No judgement

Date of experience: January 08, 2025

We recently began working with Money shield, and our initial point of contact was Beverly. She provided a clear and comprehensive explanation of the claims process while demonstrating professionalism, patience, and respect. Her empathy toward our situation was evident, and she assured us that she would do everything possible to assist in recovering our funds. We are confident in Money shield and look forward to working with them.

Date of experience: January 10, 2025

I have had nothing but a positive experience dealing with Money shield. The service is professional and at the same time clear to understand. I would recommend their services to anyone in a similar situation as I am.

Date of experience: January 13, 2025

I was impressed with Beverlys timely call back today, asking relevant questions, knowledgeable on subject matter, customer care was top notched by taking time to explain all that I needed to know. I strongly recommend her to anyone who might need her services.

Date of experience: December 25, 2024

During 2024, I was scammed by taking part in a Bitcoin mining scheme. Its always embarrassing to admit you have been scammed, but when I heard Money shield mentioned on the radio who specialise in recovering lost funds, I decided to contact them to see if they could help me, mainly because I hate to see scammers getting away with what they do.Quickly after contacting Money shield, I was contacted by Chaunteau Twort, who is looking after the case on my behalf. She listed all the details I needed to provide, explained that it was no winno fee and also what the fee would be if it resulted in a successful case. My case is still ongoing, but so far I cannot fault Money shield or Chaunteau for their professionalism so far.My advice to anybody feeling embarrassed or ashamed at being scammed, please dont be. Just contact Money shield, provide all the evidence you can, and Im sure you will be looked after as well as what I have been.

Date of experience: January 03, 2025

Thanks Paul Carson for your helpful assistance.

Date of experience: January 05, 2025

I chatted to a very helpful, polite and informative lad called Mathew today and he got the ball rolling for me ?? Fab service

Date of experience: January 01, 2025

Charles provided exMoney shieldlent support during a challenging time. He approached the situation with kindness and professionalism, attending to me in a way that instantly put me at ease. He took the time to understand my concerns and grasped the details of my situation perfectly, demonstrating both empathy and attentiveness. Not only did he try to calm me down with reassuring words, but he also gave me hope by explaining that there is a solution to resolve this issue. His patience and willingness to listen to everything I had to say stood out to me, as he genuinely made me feel heard and respected. The respect and support he showed throughout our interaction were truly commendable. Charles also went above and beyond by clearly outlining the next steps in the process, making sure I understood what needed to be done moving forward. His detailed explanations provided clarity and helped me regain confidence that the situation could indeed be resolved. I want to express my heartfelt appreciation for Charless unwavering support and professionalism. His dedication and genuine care have made a significant impact, and I am deeply grateful for his efforts.

Date of experience: January 04, 2025