Review Time
I got my fusion 3 with Floyd rose delivered it had no setup at all on it I had to level the Floyd rose adjust the neck still haven't t got action perfect guitar is nice but the add lies it said it would have Grover locking tuners and mine does not it has Harley Benton tuners which was another disapointment
Dear Thomann team! I have great experience to get my the very first piano))))I am very happy! You did great job. All came in time, quality is great for its money (d.piano, stend, headphones, pedal).All my tracking information was very precise. Many kind and good wishes to you!I'll will definitely be back for shopping))) I'm really emotional! As my dream came true! And all went smooth and very fair price wise!
Just received another great product from Thomann. A new Harley Benton clgs 10s travel guitar. It's so nice for the price point. And I feel would be hard to beat anywhere else. And I have never had any problems with my orders at all. Coming here to me in the UK. Thank you all at Thomann, for making me a very happy customer.
Imagine spending €3500 of your hard earned cash on brand new gear, only to get items that are damaged in transit! Then, to make it worse, Thomann don't want to take direct responsibility, but want to claim from UPS instead and then make you wait a few more weeks, before you can enjoy your hard earned items.When I asked them to take everything back and refund me my money, I was met a cocky response of "You bought it, now you own it - it's not our responsibility" As soon as I said that the call was being recorded, the staff member hung up on me. So tell me, how is this goo customer service?
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