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Review Time
Quick delivery and does exactly what it states. My son is no longer taking his full dose of prescription pain killers for his degenerative osteoarthritis only 2 tablets instead of 8 and 2 gummies a day, he is no longer in pain and is also now looking forward to being able to do more.
Hi Karen,Thank you so much for your kind words and for sharing your son's experience '??? we'???re absolutely thrilled to hear that he'???s feeling better and needing fewer painkillers. That'???s exactly the kind of impact we hope to make, and it means a lot to know our product is helping in such a meaningful way.Please do keep us updated on his progress '??? we'???re cheering him on as he gets back to doing more of what he enjoys!Warmest regards,Paula
Fast delivery, great communication, and excellent, fast and collaborative issue resolution.
Hi Bella,Thank you for your wonderful feedback! We're so glad to hear that you were satisfied with our delivery speed, communication, and issue resolution. We always aim to provide excellent service, and it'???s great to know that we met your expectations. If you ever need anything else, we'???re here to help! '????Bradley
The experience: So I have ordered from this company twice, the first time went perfectly! The second time however I received a wrong item and a slightly dirty looking item. The customer service chat said I would get an email with a return address to exchange it, unfortunately I didn't get that email. So after a few days of no response I sent an email to their help team explaining what was going on with photo evidence and waited. I didn't get a response to my email after about 5 days - So I wrote the original version of this review with what happened and two stars (while praising their product). After that I received an immediate response with them sending me a replacement of my order without asking me to return the items! Today (before the replacement had arrived) I received a phone call waking me up at 10 AM asking me to update this review - which... I really didn't appreciate my phone number being used outside of delivery reasons.The products themselves: CBD Muscle Balm Relief 100ml (2000mg in a Tub); This balm is one of the first items I ordered. The scent is very mild and not overpowering! It has a typical hemp-y/cannabis-y CBD smell to it but it's not very fragrant. It is a solid balm tub that melts with bodyheat. It was hard to get it to melt with my fingers at first but after a few uses it is a lot easier to apply! The downside, which lead to my second order, was that it has a greasy/oily feel to it and leaves a layer on your skin where applied. Even applying a small amount thinly has that sensation.Active Heat Balm 50ml (1000mg Pump); This one has a slightly stronger scent to it. It mostly smells faintly similar to ginger and ginseng tea, not particularly sweet with a hint of that CBD scent base. Its warming effects take a while to appear but can feel quite warm! I didn't like how it felt on the back of my neck and washed it off but it felt pleasant on my wrists. Make sure to massage it in properly. I did notice an error on the back of the label stating that it has a cooling effect and different ingredients though.Deep Freeze Balm 50ml (1000mg Pump); This is where I started having issues. To start, both bottles I received, the original and the replacement, looked dirty around the edge of the label. Like the glue seeped out and started collecting lint in someone's pocket. SupremeCBD says they're looking into this. As for the product itself - the scent is similar to chewing gum or toothpaste; a sweet mild mintyness with some menthol backing it up upon first application. INCREDIBLY pleasant to smell and is my favourite of the scents. The cooling effect however, I felt was quite mild compared to other brands. It didn't seem to last that long. It did cool the skin but gently. Additionally compared to the other pump balms this had a slightly stickier effect on the skin - but this was mild and went away if you rubbed it in longer!CBD Muscle and Joint Rub Balm 2000mg (100ml in a pump); The last of the balms, this is where the confusion happened! This product got mixed up with the first item I reviewed in my second order and I recieved the Tub form instead. Perhaps because the names are similar at a glance. I just received this today and used it. Scent is similar to the first, a little hemp-y, though this time with an odd 'crayon' scent to it that fades after application. It is incredibly mild, more so than any of the other products. I wouldn't call it scentless but its the most subtle.Overall I found these balms to be effective with the CBD helping my joint issues - though my favourite scent would have to be the cooling balm. I do like that the overall scents are mild, with the heat balm being the strongest.I also tried the CBD gummies "CBD Gummy Peach Rings Grab Bag (200mg)" The texture is a bit too soft (no 'bite' that regular gummies have) but flavour wise they're lovely and spot on to regular peach rings.The "CBD Disposable Vape - Blue Razz Lemonade (2000mg)" has a great flavour and was easy to useI tried the "CBD Bath Bomb - Candy Floss (100mg)", while I didn't notice any effects the scent was pleasant and reminded me of one of lush's scents.And I also received "CBD Spot Cream 200ml (1000mg CBD)" as a free gift; however I could not stand the smell of it so I can't comment on its use! It was quite strong and similar to some facial/wrinkle creams scent.Overall: The CBD products are mild and pleasant scented unlike other brands, which I appreciate since that was the reason for me changing the product I use! They're just as effective as other products, though the cooling effect is less than expected. Resolving issues with the order took time and I did receive an unexpected and unwanted phonecall about a review - but the mistake was resolved with products being sent out! The products are fine and well made so I have little complaints on their effectiveness, just the issues mentioned above!
Hi R.B.,I'???m so sorry to hear about this experience'???especially after your first order went so well. Receiving the wrong item, along with a damaged one, and then not getting the help you need is incredibly frustrating. That'???s not the experience we want anyone to have.We truly appreciate your support and are really disappointed to hear we've let you down this time. I shall call you today to get this resolved.Paula
Great products was highly recommended by Simon Gregson, fast next day delivery
Hi Richard,Thanks so much for your great feedback! We'???re glad to hear you enjoyed our products and appreciate the shoutout to Simon Gregson. Fast next-day delivery is something we always strive for, so we'???re happy that it worked well for you.Looking forward to serving you again soon!Best regards,Paula
Absolutely love these products, I've had 2 bottles of the 3000mg oil, and 2 different CBD gummies (cherries & strawberries) highly recommend after a very stressful day, run a bath, take a gummie and relax. Then just before bed, a little pipette of the oil and drift off into blissful sleep. Thank you SUPREME CBD
Hi Georgina,Wow '??? thank you so much for the amazing feedback! We're absolutely thrilled to hear how much you're loving the oils and gummies, and that they've become part of your relaxing evening routine. It sounds like the perfect way to unwind! '??? ?'??? ?We really appreciate your support and recommendation '??? it means the world to us.Bradley
I bought this for my dog who has epilepsy and is a very nervous dog. ( i Checked with vet before giving)She has calmed down on it. So thank you Speedy delivery. Would have given 5* but price is expensive. But does exactly what it was meant too.
Hi Nicola,Thank you so much for your kind review '??? we'???re really happy to hear that the product has helped your dog feel calmer, especially with her epilepsy and anxiety. It'???s great that you checked with your vet beforehand too '??? we always encourage that.We also appreciate your feedback on the pricing. We do our best to keep our products fairly priced while maintaining the highest quality, but we understand your concern you can. I can give you a 40% off code for any future orders which is P40.Thanks again for your support and for trusting us with your dog'???s wellbeing '??? it means a lot.Warm regards,Paula
Arrived quickly - Price was OK but I trust this brand '????
Hi Robert,Thanks for your great feedback! We'???re glad to hear your order arrived quickly and that you continue to trust our brand'???that means everything to us.We appreciate your support and look forward to your next visit!All the best,Paula
Delivery very fast When I queried one product i was offered a replacement immediately and it arrived the next day
Hi Keith,Thank you so much for your kind words! We're thrilled to hear that your delivery was fast and that our team was able to quickly assist you with a replacement. We strive to offer the best service, and it's great to know we met your expectations. Looking forward to serving you again!Bradley
Find the best CBD products in the UK only on SupremeCBD. We stock everything from CBD Oil and sweets to vapes. Next day delivery, best prices.
