Fitstraps

3.3
3.3 from 802 Reviews and Ratings
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Average Rating

3.3

/
5

802 Reviews

5 Star
31%
4 Star
24%
3 Star
15%
2 Star
8%
1 Star
23%

Filtered Reviews

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Review Time

Great quick service

Was sent incorrect item to what was ordered, after a few emails back & forth the order was replaced with an alternative as the item ordered had become out of stock. A quick response to each email was received. Great overall service.

4
Date of experience: Apr 04, 2025
Brought three straps

Brought three straps, fully inter changeable with ease for any occasion.

3
Date of experience: Mar 14, 2025
Janet Eyre
Replacement strap

Good choice of straps for my Fitbit, order sent out promptly and delivered on time. Very pleased with the fit of the strap and the colour.

5
Date of experience: Mar 31, 2025
Great quality strap

Very pleased with the quality and sizing of the strap - very easy to fit ( came with new pins) and comfortable to wear . Would definitely recommend

3
Date of experience: Mar 22, 2025
Excellent watch strap and charger

I bought a new strap and charger for my son's for bit ace 3 watch and I was a bit worried about it not fitting as this has happened before from a different website..but the manager Andy was very helpful in assisting me with my queries and was very reassuring. I am extremely pleased with the customer experience, value for money and quality. My son is delighted with his new strap and charger that works perfectly..thank you for the excellent customer service! Will definitely buy from here again in the future.

5
Date of experience: Mar 16, 2025
Reliable, friendly service

I have ordered products quite a few times from this company and the service has always been fast, efficient and friendly. There is a follow up to check that all has gone well and the products have always corresponded 100% to the descriptions.

3
Date of experience: Mar 10, 2025
East great service straps are good

Easy, fast, great service straps are good quality and handle exercise fine '????

4
Date of experience: Mar 16, 2025
DO NOT BUY FROM THEM!

DO NOT BUY FROM THEM!I wish I had checked this before ordering! it's been more than 6 weeks I ordered two straps using their fake promotion and still haven't recevied mt order!!!There is no phone or anything in their website! I have sent multiple emails and nothing!

1
Date of experience: Mar 16, 2025
Superb customer service!

Andy at Fitstraps could not have been more helpful. There was an initial problem with my order and Andy stepped in resolve it. Andy contacted me directly, found out what was wrong and sent new straps out. Throughout the process Andy kept in touch, made sure everything was ok and that the problem was solved. I would completely recommend this fabulous company!

5
Date of experience: Mar 17, 2025
Excellent service

Excellent service - replacing colour of band - I am returning salmon one. The colleague couldn'???t have been more helpful .

4
Date of experience: Mar 09, 2025

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Business Details

  • Upgrade your smartwatch with premium watch bands for Apple, Fitbit, Garmin & Samsung. Stylish, durable & perfect for any occasion with Free UK delivery on orders over £20

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