Review Time
Parcel delivered to wrong address by driver- photo of our door showing address sign was sent to Evri, after investigation I was told to contact my supplier for refund. We used to have a lovely lady delivering from Evri she always found our house unfortunately she has now gone and the new driver dumps the parcels at any door
Held my parcel for 2 weeks after collection from customs and made me chase up the sender to find out what happened. Apparently they said they were unable to deliver it to me so they returned to sender - at no point was the parcel marked as out for delivery or anything else. Its been sat at 'collected from customs' since June 9th. I was offered a refund from the seller but now that I have to pay scalper prices to replace the item that was lost, it's going to cost me big time. I also find it a bit sketchy that it only got updated to say it was being returned after I went through Passport Global to see where it was. Literally the same day.
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Evri is one of the UK's largest parcel delivery companies. Book a Courier service online to send, track and return parcels easily, quickly and affordably.
