Ari Orrason

Reviews

Review of Guestreservations

Impossible to get refund on unauthorized charge

Update: They have canceled my booking without refunding when I specificaly stated I needed a refund. Still waiting on a response regarding when my refund arrives.Got an unauthorized charge from this service and there is no possible way of reaching anyone to get my money refunded for a booking I never intended to authorize. Incredibly frustrating seeing as the charge was incredibly high and the customer service seems to move at a snails pace. Hoping they answer quickly to resolve it and maybe this service can be salvaged.

1
Date of experience: Oct 13, 2024

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