Callum Williams has been very supportive to my online scam case, repsenting confidence in process of situation like myself.

Date of experience: February 07, 2025

I was scammed out of a sizable amount of money. I spoke to William from Money shield who was very reassuring and informative about how Money shield can help with getting my money back. The no winno fee policy they use for such cases is a ray of hope which has put my mind at rest. Thank you William.

Date of experience: February 05, 2025

Poor communication. Ignoring the responses received and generally difficult to deal with. Would avoid

Date of experience: February 06, 2025

I had the pleasure of speaking with Faye Hornby, and I couldnt be more grateful for her support. From the very beginning, she was professional, empathetic, and incredibly knowledgeable. She took the time to listen to my concerns, provided clear guidance, and made a stressful situation much easier to navigate.Fayes dedication and willingness to go the extra mile truly stood out. She explained everything in a way that was easy to understand and ensured I felt confident about my next steps. Her friendly and reassuring approach made a real difference, and I cant thank her enough.If youre looking for someone who genuinely cares and will support you every step of the way, Faye is the person to go to! Highly recommend her and the team.

Date of experience: February 18, 2025

I have been devastated and worried to talk to someone regarding what I been through for the last two years until now I do feel a relief to express myself emotionally and talk to a stranger who I did feel trust and warm welcoming. Thank you for the staff mostly Mr Charlie.

Date of experience: February 26, 2025

Charles helped me with my enquiry.Very Proffesional. Thanks.

Date of experience: February 26, 2025

Beverley was very helpful and explained everything very carefully, also made me feel at ease

Date of experience: February 09, 2025

The lady, Faye was very kind and made me feel comfortable to tell her all my bad experience. She is an expert to listen other people who are in difficult situation.

Date of experience: February 08, 2025

Very helpful and understanding

Date of experience: February 15, 2025

When I found that someone had phoned me I called them back. A young man who told me his name was Paul Carson. He asked me if I had filled in any advertFacebook. I told him I had not. I told him I did open an advert on face book but did not believe the content and deleted it. He told me that just by looking at that advert scammers could have found my details. He was very helpful in giving me more information with respect to scammers ways of contacting people out of the blue. He then listened to what I had to say with regard to my stupidity in falling into the scammers clasp. Paul was very sympathetic. He was very helpful.

Date of experience: February 05, 2025

I was a victim of crypto currency fraud for over I00,000 taken from me by these clever fraudsters.I was left with no hope of recovering any of my monies back from the fraudsters or the bank. I contacted Money shield after hearing about them on LBC radio. They were sympathetic and understanding of my situation. They took my case on board and worked very hard to recover my money back plus 8 interest from the bank which was fantastic. I will recommend them to anyone who has fallen into similar trap to contact Money shield. They work hard for your case. You will not regret it. Also my special thanks to Josh who was there for me anytime I called him for help and advise. He was a great help with his assurances. I couldnt wish for any better. Now I feel better, paid all my bills and able to carry on with my building business with the monies received.Thanks to Money shield and to Josh for his hard work Eric Morgan

Date of experience: February 21, 2025

I eventually decided to to phone Money shield after the guilty feelings of loosing thousands of pounds Paul Carson gentleman I spoke to took all those feelings away was very patient and made me feel very safe and at ease explaining my experiences with scammers he explained all the next steps to be taken very clearly even helped me filling in forms talking it all through I would strongly recommend dealing with Money shield they do all they can I thank Paul very much

Date of experience: February 18, 2025

Charles, even though a difficult conversation, was understanding and made me feel at ease and let me know what the next steps would be. He was quick and his communication skills, written and verbal, were clear and was open and honest to what could happen.

Date of experience: February 03, 2025

Hannah Blanchard was very helpful and sympathetic to my case. She has always been polite, professional and very pleasant to deal with.

Date of experience: February 06, 2025

I have just started my claim with the help of William Kelly. I was grateful for the option to have my daughter speak on my behalf as I was finding it difficult to relive the bad experience. I found him to be very helpful in the process and he put me at ease. Thank you

Date of experience: February 23, 2025

Paul was very humble and really been helpful

Date of experience: February 09, 2025

All round great experience. They were always communicative, understanding and proactive with reaching out to me regarding updates and actions they needed me to take. Josh was my case handler and Im very grateful for all his work towards recovering all of my funds.

Date of experience: February 02, 2025

Real friendly and professional and there was genuine hope that I could get my money back

Date of experience: February 08, 2025

I just talk to Mr Callum Williams about scam claim, he was very kind, friendly and very helpful to me.I am very satisfied and appreciate Mr Callum Williams for it.

Date of experience: February 14, 2025

I first heard of Money shield on radio and, having myself just been a victim of an impersonation scam, was grateful for the opportunity to get in touch with them. I spoke to one of their legal advisors, Tyler Johnson, who listened to my situation with the utmost respect and sympathy. I had been in a state of anxiety and guilt at having allowed myself to be so nave and gullible and really appreciated Tylers understanding of my situation and personal trauma. Tyler pointed out that my bank had a duty of care to their customers and, having reviewed my situation, agreed that Money shield would be in a position to further a claim on my behalf. I am most grateful to him for his professional, yet comforting, advice and guidance and feel that I am now in the hands of a highly skilled legal team. I await the outcome of the case but in the meantime cannot recommend Money shield highly enough.

Date of experience: January 31, 2025